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Call Handler/administration

2 months ago

Liverpool, United Kingdom Page Personnel - UK Full time

Thriving Business
- Growing Company

**About Our Client**:
Have been serving companies and communities across the world. We're the UK's leading company within their sector

Main duties would include
- To be the point of telephone contact for Trust Helpdesk and employees
- To monitor and update all service desk requests and take appropriate action to prevent non-compliant incidents in line with policies and procedures
- Be aware of Major Incident procedure.
- Raise Purchase orders.
- Be aware of the business continuity plan for the part of the business you work in.

**The Successful Applicant**:
The client is looking for someone with a customer service/ helpdesk background, you will have to be well organised and also have the following skills.
- Excellent customer service skills
- High standard of customer awareness.
- Keyboard skills
- Able to assess and prioritise work
- You must be able to commit to being on site (in office) from Mon - Fri - 8am - 5pm

**What's on Offer**:
The sucessful applicant will have the oppourtnity to work with on of the market leaders, you will also recieve
- 25 days holiday
- Pension
- 21,000- 22,000 PA
- Contact
- Kriss Mcarthur
- Quote job ref
- JN-042023-6027556
- Phone number
- +44 151 255 3765

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