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Business Services Co-ordinator

4 months ago


Melbourn, United Kingdom National Trust Full time

Are you an engaging individual who is known for their outstanding organisational skills and customer service, with a love for delivering first class support?

We have just the role for you as a Business Services Co-ordinator at Wimpole Estate, working alongside staff, volunteers and visitors.

**What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).**

The scale of Wimpole is exciting and diverse. This impressive mansion, gardens and rare breed farm is one of the most dynamic and varied in the National Trust. If you are creative, sociable and have great customer service skills, Wimpole Estate’s team would love to hear from you.

Visitor numbers have increased in recent years and Wimpole is regarded as one of our most successful properties in terms of growth and innovation. As expected for such a popular location, work at Wimpole is fast-paced, but as part of the team you’ll enjoy flexible working conditions.

Click here for more information about this location

What you'll be doing:The National Trust is a lively organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll have to love variety. As well as supporting day to day operations and being the main office greeter/receptionist, you’ll manage the analysis of our feedback, ensuring continued improvement by offer your advice expertise beyond our team.

You’ll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there’s a better way of doing something.

There will be a requirement to work Bank Holidays as needed and the occasional weekend to support the smooth running of the Estate. You'll also be required to work both inside and outside during the day.

Who we're looking forWe'd love to hear from you, if you have:

- Proven experience in a Business Support environment; along with facilities or office supervision responsibility
- Good written and verbal communication skills
- Able to work as part of a team but also to your own initiative
- Flexible and customer -focussed
- Able to multi-task and prioritise own workload
- Well organised and attention to detail
- Good IT Skills

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (30 hrs pw)