Leisure Attendant

5 months ago

Edinburgh, United Kingdom Edinburgh Leisure Full time

Vacancy Description

Salary - £20,001 (£10,75 per hour), Full-Time - 35.75 hours per week, Permanent, Location: Tumbles at Portobello

Do you have a passion for delivering exceptional customer service and enjoy working in a dynamic environment? We are looking for **friendly, positive, and vibrant individuals** to join our team at** Tumbles at Portobello.**

In this face-to-face customer service role, you are always on the go so there is never a dull moment.** On a day-to-day basis you will be responsible for**:

- Delivering great customer service as a first point of contact, ensuring that every visit is recorded appropriately, and customers’ needs are met.
- Meeting and greeting customers, pointing them in the right direction, creating a welcoming and fun environment, and helping them get the best experience on every visit.
- Preparing our venues for events and customer use by setting up and taking down equipment.
- Keeping everything clean, tidy, safe, and presentable, including litter picking, cleaning toilets, changing rooms and windows.
- Customer-focused, enthusiastic individual with strong organizational skills and ability to the juggle multiple demands simultaneously.
- Great listener with excellent interpersonal and communication skills and the ability to convey information to a varied customer base.
- Decisive, fair, and consistent problem-solver, able to organise and prioritise workload effectively.

**In return we offer**:

- FREE membership across all our centres with access to fitness classes, gyms, and swimming pools
- Opportunities for training, career growth and development
- Generous holiday allowance (32 days, rising with service up to 40 days)
- Shift work which may fit around other commitments
- Cycle-to-work scheme
- Paid sick leave
- Company pension
- Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)

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