Nights Team Member

7 months ago

Edinburgh, United Kingdom Kimpton Full time

**At Kimpton Charlotte Square Hotel, we have an exciting opening to join our team as a Front Office Nights Team Member**

We are looking for someone who can commit to Part-Time, across 24 hours per week. Being flexible would be a great plus

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. At Kimpton we encourage our Team Members to **Be Yourself **and **Lead Yourself **We will be there to support you each step of the way.

We are paying £12.60 per hour, all overtime is paid for.

As a Front Office Nights Team Member your main duties and responsibilities will be taking care of our guests throughout the night, responding to any queries or requests and making sure any late arrivals are met with a warm welcome. You will also be responsible to do ad-hoc tasks throughout the night such as cleaning or preparing reports to ensure the safety of our guests and employees. This role is varied and you may be completing different tasks depending on the need of the Hotel To smash this role out of the park, the key skills & experience you’ll ideally already have are:

- Experience working as a Nights Receptionist, Concierge or Guest Services Agent at a Hotel is beneficial
- Passion for providing excellent customer service, wanting to go above and beyond for our guests
- Confident working on Hotel systems, experience working with Opera specifically is a big plus
- Willing to learn new things and work as part of our wider Hotel team

**So why work for us (aside from joining an awesome team )? Well, look no further**
- £12.60 per hour, paid overtime plus free meals whilst on duty
- Incentives to earn more each month with our Tronc programme (where eligible)
- Paid holidays, generous maternity/paternity pay and enhanced sick pay Plus subsidised child care support, helping support you and your family.
- Travel support when commuting during unsocial hours (Taxis subsidised for late-finishes where no public transport is available) plus seasonal travel ticket loan (deduced from your paycheck monthly)
- Worldwide employee and friends & family hotel room rates plus an Overnight stay (for you and a plus 1) when probationary period passed
- 50% off on F&B when staying over in IHG properties on Employee Rate
- Discounts off your supermarket shop, other shopping and experiences through our portal
- 20% off Spa Treatments and £15.00 gym membership in our managed Edinburgh properties, plus 25% off in all restaurants & Bars within both Kimpton Charlotte Square & InterContinental Edinburgh The George (and an amazing 50% off in Burr & Co coffee shop)
- Employee assistance programme 24/7 and employee healthcare plan with access to on-site Mental Healthcare first aiders
- Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities (2 days paid volunteering a year)
- Most importantly, we’ll help you grow and develop you as an individual

**What is it like to work for Kimpton Charlotte Square Hotel?**

At Kimpton, we are all about being yourself - we pride individuality and being the best version of you. Our meticulously designed Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa - we cover it all We want our guests to have a truly authentic stay making personal connections throughout their visit with us, bring your true self to work, do what you think is right and we will help you to grow and develop.

**You must meet the legal requirements to work in the UK.**
- At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law._
- Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether._

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