Resident Liaison Officer
5 months ago
**We have an opportunity for a Resident Liaison Officer** to join our Wates Living Space planned maintenance team looking after projects in the West Midlands region.
Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year.
**Key Accountabilities will include**:
- Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.
- Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.
- Ensure a consistent approach to customer care is adopted by all RLOs across the contract.
- Monitor and identify the recruitment, training and development of RLOs.
- Manage the Tenant’s Complaints procedures as a point of escalation.
- Maintain and update the on-site Database to reflect on-going works.
**You will be** an experienced RLO with proven track record of successfully managing teams across wide spread planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills.
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Resident Liaison Officer
2 weeks ago
Redditch, United Kingdom CV-Library Full timeLiaison Officer required to manage and book in contractors required to undertake kitchen and bathroom programmed maintenance across Coventry/Birmingham and Black Country. Properties covering all 3 regions. Previous experience within a similar role would be ideal. RLO required from a customer-focused background, to provide a one-stop contact point,...
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Resident Liaison Officer
5 days ago
Redditch, Worcestershire, United Kingdom Daniel Owen Ltd Full timeMain Responsibilities:As a Resident Liaison Officer, you will be responsible for managing and booking contractors to undertake kitchen and bathroom programmed maintenance across Coventry, Birmingham, and the Black Country. This role requires a customer-focused individual to provide a one-stop contact point for residents, empowering them to feel respected and...
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Resident Liaison Officer
2 weeks ago
Redditch, Worcestershire, United Kingdom Daniel Owen Ltd Full timeLiaison Officer required to manage and book in contractors required to undertake kitchen and bathroom programmed maintenance across Coventry/Birmingham and Black Country. Properties covering all 3 regions. Previous experience within a similar role would be ideal. RLO required from a customer-focused background, to provide a one-stop contact point,...
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Resident Liason Officer
2 weeks ago
Redditch, United Kingdom Daniel Owen Ltd Full timeLiaison Officer required to manage and book in contractors required to undertake kitchen and bathroom programmed maintenance across Coventry/Birmingham and Black Country. Properties covering all 3 regions. Previous experience within a similar role would be ideal.RLO required from a customer-focused background, to provide a one-stop contact point, empowering...
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Contractor Liaison Officer
5 days ago
Redditch, Worcestershire, United Kingdom Daniel Owen Ltd Full timeJob Description:We are seeking a skilled Liaison Officer to manage and book contractors for kitchen and bathroom programmed maintenance across Coventry, Birmingham, and the Black Country.The ideal candidate will come from a customer-focused background, providing a one-stop contact point and empowering residents to feel respected and valued.Main site office...
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Liaison Officer
2 weeks ago
Redditch, Worcestershire, United Kingdom Daniel Owen Ltd Full timeLiaison Officer required to manage and book in contractors required to undertake kitchen and bathroom programmed maintenance across Coventry/Birmingham and Black Country. Properties covering all 3 regions. RLO required from a customer-focused background, to provide a one-stop contact point, empowering residents to feel respected and valued by maintaining the...
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Customer Sales Liaison
1 week ago
Redditch, Worcestershire, United Kingdom Pertemps Bond Full timeCustomer Sales Liaison RoleThe Customer Sales Liaison will be the integral link between customer and the company for prices, product information, availability, despatch information and taking orders. This role would suit someone who enjoys a busy varied role and developing relationships with their customers.Key Responsibilities:To answer telephone calls,...
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Recovery Officer
5 months ago
Redditch, United Kingdom Bristow and Sutor Group Full time**Company Description**: **About Bristow and Sutor** Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years' supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where...
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Office Admin Assistant
5 months ago
Redditch, United Kingdom SPE Ltd Full timeSPE Ltd is a growing company with a wide variety of clients and services offered. We are looking for someone to join our team; working from our Redditch office, you would be a key part of the young and vital team that manage the day to day running of the business. The successful applicant will assist in the day to day running of our busy Redditch based...
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Recovery Officer
4 weeks ago
Redditch, United Kingdom Bristow and Sutor Group Full timeCompany Description About Bristow and Sutor Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years' supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a...
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Contract Maintenance Coordinator
1 week ago
Redditch, Worcestershire, United Kingdom Daniel Owen Ltd Full timeJob Summary:We are seeking a skilled Maintenance Liaison Specialist to join our team at Daniel Owen Ltd. As a key member of our maintenance team, you will be responsible for managing and booking contractors for programmed maintenance across Coventry, Birmingham, and the Black Country. This role requires a customer-focused individual with excellent...
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Private Sector Housing Officer
5 months ago
Redditch, United Kingdom Akton Recruitment Full time£24 Per Hour Redditch I am recruiting on behalf of a local authority To assist the Private Sector Housing Manager in developing and implementing the Council's Private Sector Housing Renewal Strategy, Energy Efficiency and Empty Homes Strategies and oversee the efficient implementation of the statutory duties of the council in respect of private sector...
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Senior Planning Officer
5 months ago
Redditch, United Kingdom Bromsgrove District Council Full timeJob Introduction **Senior Planning Officer** **Bromsgrove District Council and Redditch Borough Council** **1 Full Time Permanent Position, 37 Hours per week** **£33,945 - £38,223 per annum** Bromsgrove and Redditch are located in rural north-east Worcestershire. Bromsgrove is an historic market town surrounded by a number of attractive villages and...
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Principal Planning Officer
5 months ago
Redditch, United Kingdom Bromsgrove District Council Full timeJob Introduction **Principal Planning Officer** **Bromsgrove District Council and Redditch Borough Council** **1 Full Time Permanent Position, 37 Hours per week** **Job Share Available** **£38,223 - £42,403 per annum** Bromsgrove and Redditch are located in rural north-east Worcestershire. Bromsgrove is an historic market town surrounded by a number...
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Neighbourhood & Tenancy Officer
5 months ago
Redditch, United Kingdom Fox Morris Group Full time**Fox Morris Group** are working to recruit a **Neighbourhood & Tenancy Officer** **Rate - Negotiable dependent upon experience** **Main duties** - Support the strategic and operational managers in delivering the vision, strategies and initiatives for the Neighbourhood and Tenancy Team and the wider Housing Service of which you are an integral part. - Take...
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Night Recovery Worker
5 months ago
Redditch, United Kingdom Gordon Moody Association Full timeGordon Moody is the UK’s leading charity dedicated to providing support and treatment for gambling addiction. We have been at the frontline for more than 50 years helping people reclaim and rebuild their lives through recovery in safe, supported environments. Our treatment centres are located across the UK, and we have exciting plans to extend our services...
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Senior Administrative Officer
1 week ago
Redditch, Worcestershire, United Kingdom Katie Bard Full timeA leading business in South Birmingham seeks a highly skilled Board Level PA to join their team on a full-time, permanent basis (hybrid working).The ideal candidate will possess executive level EA experience, a proactive attitude, and exceptional organisational skills.Key responsibilities include: Expert management of diaries and international travel,...
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Chief Financial Officer Support Specialist
3 weeks ago
Redditch, Worcestershire, United Kingdom Katie Bard (Angela Mortimer Plc) Full timeExecutive Assistant to CFO OpportunityOur client, a dynamic multi-service brand based near Redditch, is seeking an exceptional Executive Assistant to support their Chief Financial Officer. This hybrid role offers a unique blend of on-site collaboration and remote flexibility, with a perfect balance of two days a week in the office.About the RoleAs an...
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Chief Financial Officer Support Specialist
3 weeks ago
Redditch, Worcestershire, United Kingdom Katie Bard (Angela Mortimer Plc) Full timeExecutive Assistant to CFO OpportunityOur client, a dynamic multi-service brand based near Redditch, is seeking an exceptional Executive Assistant to support their Chief Financial Officer. This hybrid role offers a unique blend of on-site collaboration and remote flexibility, with a perfect balance of two days a week in the office.About the RoleAs an...
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Recovery Support Specialist
3 weeks ago
Redditch, Worcestershire, United Kingdom Gordonmoody Full timeGordon Moody is a leading UK charity dedicated to providing support and treatment for individuals severely affected by gambling harms. Our organisation was established in South London in 1971, and we now have centres across the UK offering residential treatment for men and women to help them reclaim and rebuild their lives through recovery in a safe,...