Pharmacy Counter Assistant

7 days ago


Walsall, United Kingdom AllCare Pharmacy Full time

Job Summary:
We are seeking a dedicated and customer-oriented Counter Assistant to join our team. **We require prior experience**. As a Counter Assistant, you will play a crucial role in providing exceptional service to our patients and customers. Your main responsibilities will include medication administration, patient care, and assisting the pharmacy technician.

**Duties**:

- Greet and assist patients and customers at the counter
- Accept prescriptions and verify patient information
- Prepare and dispense medications under the supervision of a pharmacist or pharmacy technician
- Provide information on medication usage, dosage, and possible side effects
- Maintain accurate records of prescriptions and transactions
- Assist with inventory management, including ordering and restocking medications
- Process insurance claims and handle payment transactions
- Answer phone calls and address customer inquiries or concerns

**Skills**:To excel in this role, you should possess the following skills:

- Strong knowledge of medication administration and patient care
- Familiarity with pharmacy operations and procedures
- Excellent customer service skills with the ability to communicate effectively
- Attention to detail and accuracy in handling prescriptions and transactions
- Proficient computer skills for data entry and processing insurance claims

Please note that this is not a comprehensive list of duties or skills required for this position. Additional responsibilities may be assigned as needed.

**Salary**: £10.24 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Pharmacy: 1 year (preferred)

Work Location: In person



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