Night Concierge

**Night Concierge & Safeguarding Officer - Adult Homeless Supported Housing**

**Organisation: AGS SUPPORT FACILITIES LIMITED**

**We are a **Limited Company** **friendly organisation.**
- AGS strives to be diverse and inclusive and be a place where we listen and celebrate what is both common and different to become wiser, more inclusive, and a better organisation._

**Area for post vacancy: Dover, Kent**

We specialise in the provision of support, concierge and safeguarding services to providers of supported housing for vulnerable people. This includes a variety of client groups such as young people, those suffering with mental health and homeless people as an example.

We are looking for people who have exceptional people skills and experience in working with the mentally ill and can demonstrate that they:

- have great communication skills,
- are reliable, responsible and can remain professional and calm in all situations.
- are a good decision maker
- have empathy with a range of vulnerable people

**The key aspects of the role include**:

- A 4 on 4 off night shift rota (10-hour shifts) - 22:15 - 08:15
- Rate of pay £12.00 - £13.20 per hour dependent on contractual arrangements.
- Working as a night concierge & safeguarding officer within an adult only homeless supported housing project in Dover.
- Being based in the Reception/Office area of the building for the majority of the shift. There are dispersed properties within the local area which need to be checked regularly (either going into the property or driving by the property) to check for any issues which need to be reported. For this reason, **you must have access to your own car insured for business use, as this is a key part of the role.**
- Dealing with visitors and residents and controlling access to and from the building.
- Responding to queries from residents and visitors.
- Leading on any emergencies that may arise including liaising with emergency services as appropriate.
- Carrying out various building health and safety checks.
- Carrying out welfare checks or RAR checks when requested.
- Maintaining and recording all incidents or important occurrences and carry out effective handovers to the day staff.
- an **Enhanced DBS Certificate less than 3 years old (Essential)**
- **UK driving license and access to your own car insured for business use (Essential)**
- excellent customer care, communication and administration skills
- an ability to create and maintain good working relationships with colleagues and customers
- a clear and robust understanding of professional boundaries
- a solid work ethic and ability to remain vigilant at all times
- a high level of personal integrity
- the right to work within the United Kingdom

Pay: £12.00-£13.20 per hour

Schedule:

- 10 hour shift
- Night shift
- Weekend availability

Application question(s):

- Do you have access to your own car insured for business use?

**Experience**:

- Supported Housing: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)
- Enhanced DBS (Adult workforce) (required)

Work Location: In person