Area Security Manager

4 weeks ago

Devon, United Kingdom OCS Group UK Ltd Full time

About The Role
We have an opportunity for an Area Security Manager covering the Devon & Cornwall area working for our Government sector.
Your purpose is to manage and support your team of supervisors and onsite officers in accordance with our contract guidelines, taking responsibility for delivering an unrivalled quality service within the area of responsibility to the client.

This role will involve travelling across the two Counties and therefore comes with a company car or allowance.

**Other Responsibilities will include**:

- To lead the team to provide quality service delivery of the required services within your remit and to ensure that a strategic, innovative, efficient, quality service is provided to all clients within the agreed budgetary guidelines.
- Manage the time and attendance process (Timegate)
- Take a direct interest in the Health & Safety of all employees and third parties who may be affected by work activities carried out within your specific remit.
- Identify recruitment needs and retention statistics.
- Manage the delivery of the portfolio within your Area of responsibility to provide consistently high levels of performance.
- Deliver agreed levels of customer service as a minimum standard and look for ways to continuously improve upon service delivery.
- Actively participate in the development of succession planning through compliance with the PAR process and ongoing performance management.
- Ensure that all direct reports receive an annual performance appraisal, which includes an individual Personal Development Plan.
- Ensure that appropriate staffing levels are maintained with the necessary skills and provide all necessary training and development to ensure their competence in their respective roles.
- Recruit, induct, coach, motivate, develop and manage the performance of direct reports through engagement and effective communication.
- To ensure compliance within values, policies and procedures.

**Qualifications and Experience required**:

- SIA license (front line).
- Membership to appropriate organisation(s) desirable.
- Proven track record of exceptional customer service & satisfaction.
- Proven experience of successfully managing a team with a. track record of working in a fast paced and demanding environment.
- Ability to manage people, ensuring exceptional staff satisfaction & continuous development.
- Good experience of managing Client Relationships
- Good Financial Awareness, with knowledge of profit and loss accounting
- Experience of Continuous Improvement of Quality of Service in a similar working environment.
- Proven experience of ensuring Operational efficiency.
- Knowledge of Microsoft Packages, Time & Attendance systems and processes.

**What will you get in return?**
- An enhanced pension scheme (above auto enrolment rates) - to save for the future
- Life Assurance - to protect your family should the worst happen
- 25 days holiday, plus 8 bank holidays on top
- Option to purchase additional annual leave
- Private Medical Insurance - to protect you
- Access to 100s of high street discounts
- Financial Wellbeing support - Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Health & Wellbeing Support

**Why join OCS Group UK Ltd?**
OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.
We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.
OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continuesto be privately owned since its inception in 1900.
We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.
We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you wantto develop you career, OCS is a great choice.
OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues stayingwith OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.
About The Company
At OCS, we're a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do. We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few. Our job and career opportunitiesare endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues. We are big believers in supporting and investing in our colleagues from their very first day because we know that our peopleare critical to our business and making sure we deliver for our customers. This is what makes OCS a great place to work.

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