Pcn Operations Lead

4 weeks ago

Ponteland, United Kingdom West Northumberland Primary Care Network Full time

West Northumberland Primary Care Network (PCN)

**JOB DESCRIPTION**

**JOB TITLE: PCN Operations Lead**

**Hours of Work**: 16 hours - Tuesday and Thursday (OFFICE)

**Salary**: £35,000 - £40,000 PRO RATA, dependent on experience

**Reports to**: PCN Clinical Director, PCN Board

**Office Base**: White Medical Group, Ponteland NE20 9SD

**Employer**: A PCN member practice on behalf of West Northumberland Primary Care Network under a Memorandum of Understanding
- **Please ensure that you read the Job Description and Person Specification in full before applying, and tell us how you fulfill the required criteria. **_

**Overall Job Purpose**

Responsible for managing the implementation and delivery of the PCN DES Service requirements across the PCN, supporting the achievement of the Impact & Investment Fund (IIF) targets across PCN practices, as well as operational management of other identified projects and services the PCN are required to deliver annually.

The role will also involve liaising with PCN Practices and other stakeholders to promote engagement and understanding of the PCN specifications and requirements for implementation.

The post holder will work with the PCN Management Team (including the PCN Clinical Director, and PCN Business Manager) to progress new and innovative service developments responding to emerging knowledge and techniques, reporting to the Clinical Director.

**Key duties and responsibilities**

**Operations/Service Delivery**
- To provide oversight and coordinate delivery of the PCN DES specifications and IIF targets as relevant. To liaise with PCN leads in relevant areas.
- Ensure all relevant national strategies, policies, targets, and frameworks are fully implemented as required.
- Ensure a whole system personalised care approach across the PCN that enables a variety of services across the health, social care, public health, and community spectrum to be integrated around the individual in order to deliver better outcomes and experiences.
- Deliver on the PCN guidance documents associated with the PCN DES (ie enhanced health in care homes, personalised care)
- To drive issues through to resolution, acting as a point of expertise
- Work with the PCN Clinical Director, PCN Business Manager and board for strategic and operational planning processes to support PCN objectives as above
- To implement network-based projects and services, alongside PCN management team.

**Strategic Management and Leadership**
- Keep abreast of current affairs and identify potential threats and opportunities.
- Contribute to PCN strategy.
- Monitor and evaluate performance of the PCN service requirements.
- Develop and maintain effective communication within the PCN and the PCN member practices and all relevant stakeholders (ICB, Federation, Patients etc)
- Develop and seek out opportunities to promote the PCN and the services it offers.

**Relationship Management**:

- To represent the network at relevant external meetings
- To foster a culture of collaboration and promote learning to drive continuous improvement.
- To work as a flexible member of the PCN, providing support to other team members when necessary
- To take an active role in the development and embedding of the PCN's culture, values and reputation
- To represent the network at external meetings
- Build relationships and facilitate collaboration between practices within the network to support the delivery of care to patients (e.g., delivery of enhanced access or other hub-type working arrangements)

The post holder may be required to undertake other duties should the post require it and will be required to travel to various locations on occasions to fulfil the requirements of the role. (further Generic responsibilities below Person Spec)
- **Person Specification **_

**Qualifications**

ESSENTIAL
- Good standard of education with excellent literacy and numeracy skills
- Leadership and/or management qualification (or equivalent experience)

DESIRABLE
- Educated to degree or masters level in healthcare or business
- AMSPAR qualification level 5 or equivalent

**Experience**

ESSENTIAL
- Experience of working in a healthcare setting
- Experience of Operational Management and Service Delivery
- Experience of working with the MDTs
- Experience of developing new services
- Experience of leading on service improvements, and making tangible positive transformation in an organization

Track record of embedding quality assurance systems

DESIRABLE
- Experience of working within a Primary Care Network, or GP Practice

**Knowledge and skills**

ESSENTIAL
- Ability to exploit and negotiate opportunities to enhance service delivery
- Skills to monitor and evaluate service delivery and performance manage
- Excellent working knowledge of Microsoft Office
- Excellent communication skills (written, oral and presenting)
- Excellent leadership skills
- Strategic thinker
- Proven problem solving and analytical skills
- Ability to prioritise, delegate and wor

  • Swimming Teacher

    1 day ago

    Ponteland, United Kingdom Leisure (Operations) Full time

    We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and...

  • Restaurant Manager

    2 weeks ago

    Ponteland, United Kingdom DOBBIES GARDEN CENTRES PLC Full time

    Our club plus members are at the heart of what we do, so exceptional customer service and driving member loyalty is our main priority.Make your application after reading the following skill and qualification requirements for this position.To play an essential role in delivering this we are looking for a Restaurant Manager to join the Dobbies Team. In this...

  • Restaurant Manager

    3 weeks ago

    Ponteland, United Kingdom DOBBIES GARDEN CENTRES PLC Full time

    Our club plus members are at the heart of what we do, so exceptional customer service and driving member loyalty is our main priority. To play an essential role in delivering this we are looking for a Restaurant Manager to join the Dobbies Team. All candidates should make sure to read the following job description and information carefully before applying.In...

  • QHSE Manager

    4 weeks ago

    Ponteland, United Kingdom Kinetic PLC Full time

    We are currently looking for a QHSE Manager to join a leading, established manufacturing business in Northumberland. The QHSE Manager would receive A competitive salary depending on experience + Other company benefits. Monday - Friday, Day shift. Key Responsibilities of the QHSE Manager: Manage and maintain the QHSE management system in line with ISO...

  • QHSE Manager

    4 weeks ago

    Ponteland, United Kingdom Kinetic PLC Full time

    We are currently looking for a QHSE Manager to join a leading, established manufacturing business in Northumberland.The QHSE Manager would receive A competitive salary depending on experience + Other company benefits. Monday - Friday, Day shift.Key Responsibilities of the QHSE Manager:Manage and maintain the QHSE management system in line with ISO...

  • QA Analyst

    7 hours ago

    Ponteland, United Kingdom Avanti Full time

    Avanti Recruitment have started working with a client that deliver a market-leading software platform. Their solution is available in over 60 countries in 20 languages via a dedicated network of global partners and resellers. They’re looking for a QA analyst to join their agile research and development team. Using functional, regression and manual testing...

  • QA Automation Engineer

    1 week ago

    Ponteland, United Kingdom Avanti Full time

    Avanti Recruitment have started working with a client that deliver a market-leading software platform. Their solution is available in over 60 countries in 20 languages via a dedicated network of global partners and resellers. They are looking for an Automation Tester to work within an agile environment and managing the automation framework, identifying...

  • Fcc Planner, Jrn 20655

    2 days ago

    Ponteland, United Kingdom Northumbria Police Full time

    ***FCC Planner, JRN 20655** - Vacancy Type - Police Staff - Area Command / Department - Communications & Operations Department - Location - Ponteland - Contract Type - Permanent - Hours - Full Time - Salary Range - £27,735 - £29,874 - Closing Date - 18/04/2024 Role: **Position**: **3 x FCC Planners** **Salary**: **Band 6, £27,735 -...

  • Fcc Planner, Jrn 20655

    1 day ago

    Ponteland, United Kingdom Northumbria Police Full time

    ***FCC Planner, JRN 20655** - Vacancy Type - Police Staff - Area Command / Department - Communications & Operations Department - Location - Ponteland - Contract Type - Permanent - Hours - Full Time - Salary Range - £27,735 - £29,874 - Closing Date - 18/04/2024 Role: **Position**: **3 x FCC Planners** **Salary**: **Band 6, £27,735 -...

  • QHSE Manager

    2 weeks ago

    Ponteland, United Kingdom Kinetic PLC Full time

    We are currently looking for a QHSE Manager to join a leading, established manufacturing business in Northumberland.The QHSE Manager would receive A competitive salary depending on experience + Other company benefits. Monday - Friday, Day shift.Key Responsibilities of the QHSE Manager:Manage and maintain the QHSE management system in line with ISO...

  • Digital Communications Technician

    5 days ago

    Ponteland, United Kingdom Steria Recruitment Full time

    Intelligent Resource is currently working alongside our leading public sector client based in Ponteland, Northumberland to recruit a Digital Communications Technician whom will work as part of a team, building maintaining and repairing end user communicationsdevice equipment and accessories, installing software, providing guidance and asset management of the...

  • Laundry Attendant

    1 month ago

    Ponteland, United Kingdom Got Talent Recruitment Ltd Full time

    **LAUNDRY/DRYCLEANING MANAGER & PA TO DIRECTOR** **A laundry & dry-cleaning manager required to become part of an established team at our friendly, modern shop in Ponteland. Working closely in Production with other long standing colleague, this role requires someone who both approaches their work methodically and with great care and who shares our...

  • Food & Beverage Assistant

    1 month ago

    Ponteland, United Kingdom English Heritage Full time

    Would you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a Food and Beverage Assistant to join us at Belsay Hall working a minimum of 8 hours per week. No history background? No problem. What is important to us is a passion for people and excellent...

  • Food & Beverage Assistant

    4 weeks ago

    Ponteland, United Kingdom English Heritage Full time

    Would you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a Food and Beverage Assistant to join us at Belsay Hall working varying hours available minimum 6 hours April to October / zero hours from November to March. No history background? No...

  • Food & Beverage Assistant

    1 day ago

    Ponteland, United Kingdom English Heritage Full time

    Would you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a Food and Beverage Assistant to join us at Belsay Hall working varying hours available minimum 6 hours April to October / zero hours from November to March. No history background? No...

  • Business Services Administrator

    1 month ago

    Ponteland, United Kingdom Northumbria Police Full time

    ***Business Services Administrator (Ponteland) JRN 30424** - Vacancy Type - Police Staff - Area Command / Department - Business Services - Location - Ponteland - Contract Type - Permanent - Hours - Full Time - Salary Range - £22,209 - Closing Date - 19/07/2023 Role: **Salary: Band 3, £22,209 (Increasing to £22,389 from September 2023, following a...

  • Digital Communications Technician

    1 month ago

    Ponteland, United Kingdom Northumbria Police Full time

    **Vacancy Type**:Police Staff **Rank/Grade**:Bands 6, £25,707 - £27,690 per annum (Increasing to £25,920 - £27,918 from September 2023 following a transitional pay award period) **Location**:Agile, working from Ponteland and Home Working **Contract Type**:Full time, Permanent **Department**:Digital Policing **Closing Date**:31st January...

  • Apprentice Gardener

    5 days ago

    Ponteland, United Kingdom English Heritage Full time

    Would you like to use your passion for gardening to nurture and train in one of the country's most prestigious gardens and inspire visitors from across the world? Then join us as an Apprentice Gardener at Belsay Hall, Castle and Gardens in Northumberland. With its exotic Quarry Gardens and recently redesigned Formal Gardens by the award-winning Dan Pearson....

  • Restaurant Manager

    2 weeks ago

    Ponteland, Northumberland, United Kingdom DOBBIES GARDEN CENTRES PLC Full time

    Our club plus members are at the heart of what we do, so exceptional customer service and driving member loyalty is our main priority.Make your application after reading the following skill and qualification requirements for this position.To play an essential role in delivering this we are looking for a Restaurant Manager to join the Dobbies Team. In this...

  • Restaurant Manager

    2 weeks ago

    Ponteland, Northumberland, United Kingdom DOBBIES GARDEN CENTRES PLC Full time

    Our club plus members are at the heart of what we do, so exceptional customer service and driving member loyalty is our main priority. To play an essential role in delivering this we are looking for a Restaurant Manager to join the Dobbies Team. All candidates should make sure to read the following job description and information carefully before...