Customer Services Advisor

4 weeks ago


London, United Kingdom E Personnel Recruitment Full time

Outstanding opportunity to join a fantastic team as a Customer Services Advisor
- Monday - Friday, 9:30-5:30pm
- Available immediately, temporary with opportunity to become permanent
- £32,331 Per Annum
- Fantastic benefits package available when permanent

You will be providing high quality and efficient reception and administrative service, you will be the first point of contact whilst supporting in an administrative capacity to other staff.

**Responsibilities**:

- Update information systems and databases with data
- To be the first point of contact
- Take details of enquiries and requests
- Log, assign and acknowledge all complaints
- Raise invoices
- Provide comprehensive and accurate admin support

Experience/Skills:

- IT proficient
- Demonstratable experience of working in customer care environment
- Experience in providing administrative support
- Experience of working directly with the public
- Excellent telephone manner
- Excellent communication skills - letter and report writting as well as verbal communication
- Ability to have own initiative
- Organisation skills
- Ability to identify any problems



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