Internal Change Management

3 months ago

London, United Kingdom Mercer Full time

**Internal Change Management & Communications HR Consultant**

**What can you expect**:

- We are looking for an enthusiastic, creative, and results-driven Change Management Consultant. You will directly support our colleagues, people managers and business leaders by delivering colleague-centric improvements to behavioural, process and systems changes by ensuring robust change management practices are planned, coordinated, and executed.
- You will be an individual contributor working in an internal consulting team in HR committed to change management including communications.
- The role is truly global, and you will partner with our stakeholders across HR, Technology, and Internal Communications. Our goal is to drive faster adoption, higher utilization of changes, and proficiency with the changes.
- An opportunity for a global role working on a variety of projects initiated by HR and Technology.
- Grow your career in a global organization that supports your aspirations.
- Work collaboratively with stakeholders on initiatives that deliver value to colleagues, people managers and HR.

**What you will be rewarded with**:

- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
- Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

**We will rely on you to**:

- Change management strategies: Collaborate in cross-functional teams to determine the appropriate change strategy required by project or initiative leveraging change management methodologies, processes, and tools.
- Assess the change impact: Support project stakeholders to complete a stakeholder analysis, conduct an impact analysis and assess change readiness.
- Support communication efforts: execute internal communication strategies including identifying target audiences, crafting key messages, and distributing communications via appropriate channels to convey information effectively.
- Content creation and management: Create engaging and informative content for internal communication and training. Ensure content is clear, consistent, and user-friendly and working with our HR stakeholders.
- Promotional campaigns: Design and manage campaigns to drive behaviour changes and promote on-demand resources available for self-service.
- Engage in proactive knowledge, coaching and best practice sharing across our HR colleagues.
- Change management plan execution: Work with business and local stakeholders to drive accountability, activate sponsors and champions and track and measure the delivery of impact of employee communication, campaigns, and training efforts.

**What you need to have**:

- Higher education to degree level or equivalent.
- 3+ years’ experience in communications, change management or HR consulting.
- Strong written communication with demonstrated ability to convey complex information in a simple and clear understandable format for a range of audiences.
- Proven experience in change management with knowledge of change management principles, methodologies, tools, and best practices.
- Excellent active listening skills.
- Forward looking with a passion for creating engaging content and using a creativity to problem-solve.
- Strong interpersonal skills with an ability to establish and maintain relationships and to collaborate and engage stakeholders.

**What makes you stand out**:

- Experience working on global projects within a larger multi-national organisation.
- Experience working on change projects in HR or HR Technology.
- Experience with large-scale organizational change efforts.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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