Customer Service Specialist
4 weeks ago
Infinite Fire & Security are looking for a full time Customer Services Specialist to join our busy growing company.
Key duties will include:
- Answering the phone, dealing with enquiries, inputting data to our central server, diary management, and keeping records of customer interactions.
- Arranging appointments for our engineers to attend visits, and confirming these visits.
- You will be creating maintenance agreements, processing customer accounts, preparing certificates, and filing documents.
- Assisting Sales and Purchasing function.
Experience in word & excel with IOS/Mac is advantages.
**Strictly no recruitment agencies**
If you believe you have these qualities, we would love to hear from you.
Pay: From £26,000.00 per year
**Benefits**:
- Company pension
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Barnsley: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Certificate of Higher Education (preferred)
**Experience**:
- customer service: 5 years (preferred)
Work Location: In person
Reference ID: INF013
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