Receptionist

**Job description**

We are seeking an enthusiastic and friendly Full Time Receptionist to join our fantastic team at our Beccles practice.

Our receptionists play a vital role in the day to day running of our practices, and therefore we are looking for someone who is highly motivated and is confident in delivering exceptional, first-class customer service.

Our new receptionist must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients.

We are _ideally _looking for someone who has had at least 2 years of previous experience of working in a reception setting (preferably medical or dental). Applications from qualified dental nurses are also welcome.

Hours of work are - 40 Hours per week

08:30 - 17:30 Monday to Friday and 08:30 - 17:30 On a Saturday with a day off in the week

(This can be discussed at interview)

Skills & attributes:

- Excellent communication skills (verbal & written)
- Good command of the English language
- Organised and methodical
- Self-motivated and confident
- Able to work alone on reception, but also a team player
- Calm under pressure, trustworthy and reliable

Main responsibilities:

- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments
- Undertaking opening and closing procedures
- Promoting the practice for new patients and services
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality at all times
- Supporting the Practice Manager and the clinical team with the smooth running of the practice

Competitive salary (dependent on experience) to be discussed at interview stage.

If you think this fantastic opportunity is for you, we would love to hear from you.
- Applications without a covering letter will not be considered._

**Job Type**: Full - Time

Ability to commute/relocate:

- Beccles NR34 9SH: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Dental Receptionist: 1 year (preferred)

**Salary**: £8.39-£11.00 per hour

**Benefits**:

- Company pension

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Beccles: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person