Customer Assistant- Operations-tring

7 months ago


Tring, United Kingdom M&S Full time

**Key Accountabilities**

Customer Assistant Wk1

Sun 06:00-14:00

Mon - Weds 03:45-12:00

Friday 03:45-12:00

Wk2

Mon - Thurs 03:45-12:00

Sat 03:45-12:00

To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve

**Key Capabilities**

**Working Pattern Premium of £3.00 paid between 22:00-06:00**

Customer Assistant Wk1

Sun 06:00-14:00
Mon - Weds 03:45-12:00
Friday 03:45-12:00

Wk2

Mon - Thurs 03:45-12:00
Sat 03:45-12:00

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG


  • Customer Assistant

    7 months ago


    Tring, United Kingdom M&S Full time

    **Summary** Customer Assistant - Early Morning - Tring Mon, 04:00-08:00 Weds, 04:00-08:00 Sat 04:00-08:00 **All the details** Hours: Mon, 04:00-08:00 Weds, 04:00-08:00 Sat, 04:00-08:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...


  • Tring, United Kingdom Newstaff Employment Services Ltd. Full time

    Newstaff Hospitality Recruitment Agency in St Albans is currently looking for Hospitality Staff on behalf of a prestigious hotel in Tring. **Hospitality Staff in Tring**: **Roles available**:Bar Staff, Food Servers, Plate Waiting, Kitchen Porters and General Assistants **Shifts & Salary** - £10.42 to £11.52 an hour - Shifts and days can vary - Monday to...

  • Customer Assistant

    6 months ago


    Tring, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Tring Monday 19:00-23:00 Friday 19:00-23:00 Saturday 15:00 - 23:00 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...

  • Accounts Assistant

    1 day ago


    Tring, Hertfordshire, United Kingdom Pertemps Full time

    Financial Support Specialist in TringWe are seeking a skilled Financial Support Specialist to join our client based in Tring.Responsibilities:Processing pre-event payments and managing client credit card transactions.Coordinating payment schedules and managing cash flow.About the Role:The successful candidate will have 1-2 years of experience in accounting...

  • Evening Office

    7 months ago


    Tring, United Kingdom Stadar Limited Full time

    Evening Office & Warehouse Cleaner; We are looking for a cleaning operative to join our team working in an office & waarehouse environment, in the Icknield Industrial Estate area of Tring. Postcode HP23 4JX Location; Icknield Way, Tring, HP23 4JX Monday to Friday; 6:30pm to 8:30pm (2 hours per day) Total Hours Per Week; 10 Hours Rate of Pay;...


  • Tring, Hertfordshire, United Kingdom Kesseler Kitchens Tring Full time

    About the PositionWe are seeking a skilled Senior Sales Consultant - Kitchens to join our team at Kesseler Kitchens Tring. As a senior member of our sales team, you will be responsible for designing and selling luxury kitchens to our clients, with a focus on delivering exceptional customer service and achieving sales targets.The ideal candidate will have 2+...


  • Tring, United Kingdom M&S Full time

    **Summary** Customer Assistant Christmas Foods Tring Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels...


  • Tring, Hertfordshire, United Kingdom SAVE THE CHILDREN Full time

    This role offers a unique opportunity to make a difference in the lives of children around the world. As a Tring Shop Team Member, you will contribute to raising funds and advocating for children's rights through our retail operations.Tasks will include interacting with customers, managing stock, and maintaining the shop environment.We aim to create an...


  • Tring, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Store name: Tring** **Salary: Upto £22,000** **Working hours: Full time 40 hours or Part Time ( 3 days minimum) including 1 weekend day.** **All Training provided** **28 days holiday** **Free parking nearby** **Specsavers Perks** **Private Medical & Dental Healthcare** **Birthday Day Off** **Instore...


  • Tring, United Kingdom Stadar Limited Full time

    Evening Office & Warehouse Cleaner; We are looking for a cleaning operative to join our team working in an office & waarehouse environment, in the Icknield Industrial Estate area of Tring. Postcode HP23 4JX Location; Icknield Way, Tring, HP23 4JX Monday to Friday; 6:30pm to 8:30pm (2 hours per day) Total Hours Per Week; 10 Hours Rate of Pay;...

  • Evening Office

    6 months ago


    Tring, United Kingdom Stadar Limited Full time

    Evening Office & Warehouse Cleaner; We are looking for a cleaning operative to join our team working in an office & waarehouse environment, in the Icknield Industrial Estate area of Tring. Postcode HP23 4JX Location; Icknield Way, Tring, HP23 4JX Monday to Friday; 6:30pm to 8:30pm (2 hours per day) Total Hours Per Week; 10 Hours Rate of Pay;...


  • Tring, Hertfordshire, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking a motivated and reliable individual to join our team as a Cleaning Operations Assistant at our Tring Delivery Office. As part of this role, you will be responsible for maintaining a clean and safe environment for our employees and customers.

  • Evening Cleaner

    7 months ago


    Tring, United Kingdom Städar - Cleaning Full time

    We are looking for a cleaning operatives to work in an office environment, in the Icknield Industrial Estate area of Tring. Post code; HP23 4JX Location; Icknield Industrial Estat, Icknield Way, Tring, HP23 4JX **Evening Cleaner;** Monday to Friday; 6:30pm to 8:30pm (2 hours per day) Total Hours Per Week; 10 Hours Rate of Pay; £11.00 Holiday...


  • Tring, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Location: Tring** **Hours: Full Time 40 hours - weekend working is essential** **Or Part time - 3 to 4 days including weekend work** **Salary: £24,000** **28 days holiday** **Progression opportunities available - fully supported** **Free parking nearby** **Benefits**: - **Extra Birthday day off**: - **Discounted...


  • Tring, Hertfordshire, United Kingdom Kesseler Kitchens Tring Full time

    About the RoleAs a Full Time Kitchen Designer, you will be responsible for designing and selling luxury kitchens to our clients. You will work closely with our showroom owner and wider team to deliver exceptional customer service and achieve sales targets.The successful candidate will have 2+ years' experience in kitchen design and sales, with excellent CAD...

  • Customer Assistant

    7 months ago


    Tring, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operation **All the details** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell...


  • Tring, United Kingdom Sytner Group Full time

    We have an excellent opportunity available for a Vehicle Technician to join our team at Sytner Tring. Are you currently working in a fast fit garage, MOT Centre, Auto repair shop or Independent garage? We want to hear from you! Don't worry if you are not currently working for BMW, we have the training and facilities to help you make this next big step in...

  • Customer Assistant

    6 months ago


    Tring, United Kingdom M&S Full time

    **Summary** Customer Assistant - Operation Sun 06:00-14:45 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us...


  • Tring, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant Sun 12:00-18:00 Weds/Thurs 16:30-23:00 To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell...

  • Cleaning Operative

    4 weeks ago


    Tring, United Kingdom Royal Mail Full time

    Royal Mail P&FS are recruiting for Cleaning Operatives at Tring Delivery Office, 46 Western Road, Tring HP23 4ZZ Job Reference Number: 321194 Pay: £12.00 Per Hour Benefits: 22.5 days annual leave, rising to 25 after 5 years’ service, plus bank holidays, uniform, PPE, employee referral scheme and Defined Contribution pension scheme plus car...