Client Coordinator

3 weeks ago

Witham, United Kingdom SGK Full time

**SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.**

**Role**:
We are recruiting for a Client Coordinator to join our team in. You will have an opportunity to work with some of the world's leading brands.

You will be working with a client where you will provide a unique service, you will be part of the client services team who are responsible for the communication of technical information for the purpose of creating new and existing product packaging.

**Responsibilities**:
Responsibilities will include but not be limited to:

- Liaising daily with the Product Launch and Change team.
- Interacting with the Artwork Production and QC team
- The entering of client information into the Product Lifestyle Management system
- Interpreting results/reports and taking appropriate actions, liaising with staff and clients.
- Producing electronic certificates, reports and invoices in an accurate and timely manner.
- Contributing to credit control activities as required
- Liaise with and support the Global sales and marketing managers as required.
- Booking in and sending out of samples
- Participation in team meetings and following through actions/projects
- Contributing to the upkeep and improvement of office processes and procedures

**Skills**:

- Enjoy working as part of a team
- Ability to communicate with staff, clients and at all levels
- Good IT skills including MS Word, Excel and Outlook as you will be responsible for amending excel spreadsheets.
- Good literacy and numeracy skills as you will be producing reports and documents.
- Work under pressure and to be able to determine and organise priorities, with mínimal supervision.

LI-CW1

**Experience**:

- 4+ years of previous project coordination within a graphics manufacturing environment experience; or equivalent combination of education and experience
- Occasional travel either locally, nationally, and/or internationally may be required.
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
- Ability to work with and influence peers and senior management.
- Self-motivated with critical attention to detail, deadlines and reporting.
- Ability to work overtime as necessary

At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

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