Waste Minimisation/recycling Assistant

Job description:
An exciting opportunity to join Waste Minimisation and Recycling within Carmarthenshire Waste and Environmental Services

FT starting point scale E. Hybrid working based at Parc Myrddin offices, Richmond Terrace, Carmarthen SA31 1HQ for minimum of 2 days a week and hybrid working available. Possible need to travel to other office locations in county as required. Therefore driving is desirable

Duties

Main essential skills needed are being able to communicate verbally and in writing with a range of individuals. Being able to use excel spreadsheets and set up new ones if required for basic data capture and monitoring.

Assisting in the scheduling of other staff’s work, liaising with them and recording the outcomes of that work, and editing parts of our website. Training will be provided for the latter, a basic knowledge of the recycling service available to residents in Carmarthenshire would be expected and can be found on our website.

Further waste knowledge can be learned on the job, though an interest in recycling and the environment is needed. The job is Mon-Fri though there may be odd occasions when there are community events on weekends that we are asked to attend, though this will be notified in advance. There may also be odd occasions where an earlier or later shift pattern may be required, but again notice will be given in advance of this:
We are looking for motivated, driven and customer focused individuals who believe they can make a real difference on advising Carmarthenshire residents of our recycling initiatives.

As a division we service all households within the County by providing residents with a kerbside recycling scheme and various other reuse and recycling initiatives.

Your role will be to support the development and delivery of the promotional elements of the Waste Strategy, to increase and improve the County’s recycling performance. Updating digital content on waste website pages and responding to social media enquiries.

To support the development of a strategy for identifying areas/locations/households that have a low or poor participation recycling schemes, introduce specific education and awareness initiatives to target these areas with the aim of increasing recycling.

Deal with written, in person and telephone complaints and requests from members of the public and undertake the necessary duties to ensure that all are satisfied with the outcome in accordance with the principals of Customer Care, whilst following the reduce, reuse, recycle ethos.
You will be an excellent team player with the ability to work effectively with others and confident in your approach. You will need to have an assured approach to dealing with residents on a one to one basis on the telephone or face to face.
You will need an understanding of Carmarthenshire recycling schemes and an awareness of Welsh Government Waste Strategy and the key issues facing the Council’s waste section on waste management, minimisation and recycling issues
A basic knowledge of Welsh is required or a readiness to work towards a basic level of conversational Welsh is required to accomplish this post. Support can be provided on appointment to reach this level.
You will need to be able to accommodate flexible working patterns.
If you think you have the qualities we need, we would like to hear from you.

travel to work mileage is not paid for, any travel requested during the working day other than commute is usually done in work vehicles not via mileage and personal car use.

As shown on profile language requirement is as follows:
Welsh Language level written 1
English Language level written 5
Welsh Language level verbal 2
English Language level verbal 5

**Job Type**: Temporary contract
Contract length: 4 months

Pay: £12.59 per hour

Expected hours: 37 per week

**Benefits**:

- Company pension

**Experience**:

- basic knowledge of the recycling service: 1 year (required)
- excel spreadsheets: 1 year (required)

**Language**:

- English and Welsh (required)

Work Location: In person