Optical Assistant

3 weeks ago


Manchester, United Kingdom brillen.co.uk Full time

**About the company**:
Our parent company, brillen.deby SuperVista AG is one of the leading optical companies in Europe with over 600 employees. Providing services to customers worldwide, we operate in Germany, Austria, Italy, Poland, Spain, United Kingdom and Japan.

Founded by industry veterans, our vision is to create the optometry of tomorrow. Through innovative solutions, our team is revolutionising the industry every day. We offer simple, quick and transparent digital customer journeys that begin online and continue in our stores. With our Digital Service Hubs and self-service elements, we are pushing digital optometry forward.

**What we would like from you**:
**Expectations**
- Delivering an exceptional retail experience to all customers ensuring the best outcomes.
- Dispensing accurately with appropriate lens choices according to their needs.
- Show an ability to problem solve effectively and efficiently.
- Be able to multitask, motivate and inspire colleagues by leading by example.
- Experience with glazing would be looked upon positively but not required.

**Responsibilities**
- Interpret prescriptions accurately and advise the most appropriate lenses.
- Take the individualised frame and facial measurements manually.
- Be able to perform repairs and standard adjustments to frames competently.
- Check lenses on delivery to ensure that they meet the British Standards.
- Keep accurate records with a strong focus on note-taking and accountability.
- Day to Day store management
- Able to carry out non-optical administrative tasks

**About you**:
Previous optical experience is not required to join our team, however previous experience in a customer facing environment with a passion to create enthusiastically satisfied customers at all times is beneficial.

We are offering the opportunity to take responsibility and be involved with the shaping of the business and room for growth.

**We also offer**:

- A competitive salary based on experience.
- 25 days annual leave plus 8 bank holidays
- A free pair of eyewear per year (with company discretion)

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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