Foh Staff

Front of House Host - Embrace Hospitality and Create Memorable Experiences

Are you a natural at providing outstanding customer care and love the buzz of welcoming guests with a smile? We are seeking a warm and welcoming Front of House Host to be the face of our establishment. As a crucial member of our team, you will be the first point of contact for visitors, offering a heartfelt welcome and ensuring their needs are met.

Key Responsibilities:
Customer Care Virtuoso:

- Exude warmth and hospitality, making guests feel valued and at ease from the moment they arrive.
- Expertly inform visitors about available services and provide any necessary information to enhance their experience.

Operational Dynamo:

- Collaborate seamlessly with other teams, supporting day-to-day operations and ensuring a smooth workflow.
- Maintain an orderly and welcoming environment, making sure all guest areas are well-presented.

Inclusive Advocate:

- Embrace the value of diversity and equality, ensuring every guest is treated with respect and inclusivity.
- Foster a welcoming environment for all, celebrating individuals from diverse backgrounds.

Essential Traits:
Empathetic Emissary:

- Your genuine empathy and generosity will create memorable experiences that leave a lasting impression.

Positive Team Player:

- Embrace a can-do attitude, spreading positivity and thriving in a collaborative environment.

Pressure-Handling Pro:

- Stay calm under pressure, gracefully managing busy moments while providing excellent service.

Champion of Communication:

- Your effective communication skills will ensure guests' needs are understood and addressed.

Flexibility Enthusiast:

- Embrace a flexible schedule, accommodating varying working hours and contributing to a seamless guest experience.

Desirable Skills:
Customer-Facing Virtuoso:

- Previous experience in a customer-facing role will set you up for success as a Front of House Host.

Safety-Savvy Star:

- Familiarity with Health & Safety regulations and practical knowledge of safety procedures will be valued.

Language Luminary:

- Proficiency in additional languages adds extra value to your ability to communicate with a diverse clientele.

Pay: £28,500.00-£32,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Day shift
- Monday to Friday

Work Location: In person