Branch Assistant

1 day ago

Glasgow, United Kingdom Ceramic Tile Distributors Full time

**The Role**

**This is a permanent role with a flexible hourly contract, working pattern & hours can be discussed**

At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're a passionate and empowering leader, you're ableto put your customer first, and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as Branch Sales Assistant.

You'll be working for Ceramic Tile Distributors (CTD) on London Road, Glasgow. CTD is one of more than 30+ exciting Saint-Gobain brands in the UK and specialises in sourcing and supplying a vast range of high quality tile designs to all sectors of the interiorand architectural market. With over 50 years of experience, CTD is one of the leading names in the industry, striving to bring the latest advances in tile manufacturing to each individual collection as well as considering consumer demands, from the desirabilityof classic design styles to the latest cutting-edge trends.

**This is a permanent role with a flexible hourly contract, working pattern & hours can be discussed**

**Is this role right for me?**

First and foremost, we always want to recruit talented people that align well with our values and way of working; so whether you've never worked in this industry before, or had years of experience with one our competitors, you're just as likely to be a greatfit A great Branch Sales Assistant at CTD will put the customer first, focusing on finding solutions for them and building trust. Truly acting as an entrepreneur you will be proactive, taking time to understand your customers. You'll also show resiliencewhen things don't go according to plan; being open to new ideas and happy to learn.
- An understanding of the market and products would be desirable but full training can be given
- Able to work on your own and as part of a team
- Excellent customer service, with experience of dealing with difficult situations
- Driving Licence is essential for this role as you will be required to help with deliveries

**What will I be doing in the role?**

Our Branch Sales Assistants are an important contributor to the performance of the branch and ensures our customers have a positive experience with us. A successful Branch Sales Assistant will always be proactive in their approach to customers, maximisinginteractions to help achieve sales targets through excellent customer service, product knowledge and appropriate use of cross and up-selling. To support our customers effectively you will;
- Realise the full potential of all customer interactions and build strong, effective relationships with customers and suppliers, managing feedback accordingly
- Carry out all cash transactions, refund and till processes accurately
- Understand and deliver key KPIs for your branch

**About Us**

**Are CTD and Saint-Gobain an Inclusive employer?**

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

**And what about flexibility?**

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexiblerequirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

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