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Patient Services

4 months ago

Berkshire, United Kingdom GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

We are looking for a Patient Services Receptionist to join the team at our centre based in Reading.

As the Patient Services Receptionist you are responsible for providing excellent patient care to patients, efficient and professional receptionist duties and general administrative support as and when required.

What you’ll do:

- Be the first point of contact for the centre, meeting and greeting patients, staff and visitors ensuring a professional and efficient service
- Answering telephone calls politely, promptly, and efficiently
- Maintaining a clean, tidy and welcoming reception
- In collaboration with colleagues ensure consistent cover for the centre’s reception
- Undertake a range of admin duties to ensure the smooth running of the centre

What you’ll have:
Experience and skills:

- Experience of looking after a busy reception area
- Have excellent communication skills
- Experience in a customer focused environment
- Evidence of effective staff liaison and co-operative working
- Evidence of an empathetic approach to patients and or customers
- Experience with resolving complaints satisfactorily
- Strong relationship building skills
- Experience within a diverse range of administrative roles

Qualifications and Knowledge:

- Be proficient in all MS office packages including, but not limited to, Word, Excel & Outlook
- Previously worked within the healthcare sector preferred, not essential

What’s in it for you:
Do your life’s best work This is an amazing opportunity for you to join a global oncology specialist, rated in the Top 1% of healthcare providers

At GenesisCare we’re leading the way in technology and innovation, we’re changing the way patients experience cancer treatment and care. We do the right thing by our patients, our partners and each other. Like the sound of us? We would love to hear from you
- Make sure your annual leave suits you with 25 days + bank holidays, and the opportunity to buy/ sell annual leave.
- Look after yourself with free private medical and dental cover, as well as access Employee Assistance Programme & Income Protection
- We’ll look after you and your family with free radiotherapy treatment.
- Plan for your future with a competitive Company Contributory Pension Scheme
- Join our wellbeing community with access to Babylon Health and Headspace Wellbeing
- Save on your parking costs with free car parking at most of our centres.
- Treat yourself with access to a wide range of retail discounts.
- Join a global employer and open opportunities to work in other countries.

Who we are:
We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.

Global care

Across the world, we have more than 580+ centres to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centres.

People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of ‘care’ that is patient focused, and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to truly make a difference, join us at GenesisCare

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GenesisCare is an Equal Opportunity Employer.