Ukrainian Speaking Customer Care Advisor

5 days ago


Knutsford, United Kingdom Suits Me Limited Full time

**About Suits Me**

Suits Me is an award-winning, ethical, and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are a UK award-winning alternative banking solution with financial inclusion and equality of opportunities sitting at the heart of Suits Me.

We are currently within an exciting period of growth. Since 2015, we have onboarded over 125,000 customers with 2020 seeing a 229% growth in account holders.

Suits Me operates within both B2B and B2C sectors in the UK and currently working towards European & global expansion.

(B2C) For our account holders, we offer an alternative to traditional banking accounts with a contactless Mastercard, a full range of features and cashback rewards for consumers and for our business partners, a safe and secure portal to create new accounts for their unbanked workers quickly and easily.

Providing a safe and secure streamlined solution for business payroll, enabling companies to no longer pay in cash, cheque or into family and friends accounts. Instead, paying using a compliant method, straight into a personal account while helping to safeguard payees and aid in combatting and eliminating modern slavery.

Main Duties Include:

- Operations administration and support
- Provide non-technical support to registered Referrers
- The role is five days per week Mon-Fri

Key skills:

- Excellent communication skills (verbal and written)
- Fully averse with MS Office
- Responsibility for meeting deadlines
- Confident approach
- Ability to work autonomously.

To be considered for this role you should be based within a commutable distance of Knutsford and have a solid work history. Fluent in Ukrainian and English, additional languages would be advantageous.

Salary and Benefits:

- Salary £21,000 with annual increase up to £24,000
- 30 days annual holiday plus public holidays

In addition to salary and career progression, other benefits include free company functions and dress down days.

**Job Types**: Full-time, Permanent

**Salary**: From £21,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift

COVID-19 considerations:
Social distancing measures in place.

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)


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