Customer Assistant-christmas-foods/clothing

6 months ago


Shoreham by Sea, United Kingdom M&S Full time

**Summary**

This is a Christmas temp role Ending the 30th of December

This role has specific shifts needed and therefore please review the pattern before applying

This role will be working across foods and clothing

Normal work pattern

Sunday -OFF

Monday -1100-1500

Tuesday -1200-1600

Wednesday -OFF

Thursday -1100-1500

Friday -1200-1600

Saturday -1200-1600

Week commencing the 24th

Sunday 24th
- 11.00-15.00

Monday 25th-OFF

Tuesday 26th-OFF

Wednesday 27th
- 06.00-10.00

Thursday 28th-11-4

Friday 29th-11-4

Saturday 30th-11-4
**All the details**

This is a Christmas temp role Ending the 30th of December
This role has specific shifts needed and therefore please review the pattern before applying
This role will be working across foods and clothing

Normal work pattern

Sunday -OFF
Monday -1100-1500
Tuesday -1200-1600
Wednesday -OFF
Thursday -1100-1500
Friday -1200-1600
Saturday -1200-1600

Week commencing the 24th

Sunday 24th
- 11.00-15.00
Monday 25th-OFF
Tuesday 26th-OFF
Wednesday 27th
- 06.00-10.00
Thursday 28th-11-4
Friday 29th-11-4
Saturday 30th-11-4

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.



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