Wedding & Events Co-ordinator

**The Northorpe Hall Trading Co**

**JOB DESCRIPTION**

**Job Title: Wedding & Events Co-ordinator**

**Hours**: 18 hrs to 22.5hrs per week by negotiation - includes weekend & evening working

**(**Hours will be annualised - you will be expected to work longer hours in busy months and less in quieter periods)

**2 Posts available**

**Pay**:£23,223 per annum pro rata 37hrs FTE

**Line Manager**: Venue and Events Manager

**Purpose of the Post**: To be responsible for the effective planning and smooth running of all Weddings, celebrations and events taking place in The Northorpe Barn.

**Based**: The Northorpe Barn, Northorpe Hall, Northorpe Lane, Mirfield, WF14 0QL.

**Context**:
Northorpe Hall Child & Family Trust is an independent charity working to improve the mental health and emotional well-being of children and young people facing challenges. The Northorpe Hall Trading
Company (trading as The Northorpe Barn) runs weddings and events on evenings and at weekends in the barn. All profits from the Barn return to the Trust to support its charity objectives. This role has responsibility for delivery of these events and weddings.

**DUTIES AND RESPONSIBILITIES**
- Effective end to end planning of events including producing clear and effective plans, supervising the event on the day, setting up and clearing down the barn.
- Conduct show rounds and viewings with prospective customers, representing the barn and charity, to secure bookings throughout the year.
- Provide excellent customer service on the day of an event, being the main point of contact and co
- ordinating all activities to ensure the smooth running of the day.
- Maintain high levels of cleanliness throughout the barn and ensure the site is always safe.

**Key responsibilities**:
**Customer Service**
- Demonstrate excellent communication skills when dealing with everyone who visits the barn including all guests and potential customers.
- Ensure viewings are well run and the correct information is provided, and all sales opportunities are identified.

**The Northorpe Hall Trading Co**
- Conduct planning meetings with organisers to finalise details of each event or wedding.
- All paperwork to be produced to a high level and dealt with promptly.
- Ensure timely and accurate invoicing and demonstrate an understanding of overall costs and cost savings.

**Managing events and directing staff**
- Ensuring events are well prepared and run safely, supporting guests and third parties.
- Demonstrate and continue to develop clear communication with suppliers.
- Co-ordinate with team to ensure staffing levels for each event are appropriate.
- Support the Venue & Event manager with recruitment, selection, training, and development of staff.
- Allocate work to Assistants before and throughout events. providing feedback, direction, and support.
- Cleaning and maintaining high standards of cleanliness throughout the whole of the barn including toilets and the barn kitchen.
- Provide feedback after each event to drive continuous improvement and allow the barn to grow and improve at every opportunity.

**General**
- Develop good working relationships with all staff and volunteers.
- Raise concerns with line manager promptly, identifying potential solutions or changes to problems and concerns.
- Assist with events and all related activities across the Trust as required.
- Encourage and support volunteers, including young people.
- To undertake other duties as instructed by the Venue & Event Manager and SLT.

**The Northorpe Hall Trading Co**

**Wedding and Events Co-ordinator**

**PERSON SPECIFICATION**

The Wedding and events Co-ordinator ensures that we deliver bespoke, high quality, well managed safe events. These events will be mainly Weddings held on a weekend, but we also host other celebrations and activities and events in our 500 year old barn to raise funds for our charity.

The Wedding and events Co-ordinator with support from the Event and Venue Manager will be responsible for and will manage the individual event from initial enquiry to hosting, after care and feedback.

The Co-ordinator will not directly line manage Events Assistants but will have responsibility for directing a team of staff at the individual wedding or event. They will work closely with other members of the team on planning rotas and staff availability.

During the lead up and the actual events and Weddings, the Co-ordinator will be the key contact of the
Northorpe Barn team, working closely with organisers, suppliers, and caterers to ensure the smooth running of services.

The co-ordinator will be the key contact for the customer/client. Outstanding customer service skills are essential often dealing with last minute requests or challenges in a creative, calm, positive and professional manner.

**Essential Criteria - **To be considered for this job you must:
1. Have experience of planning and managing events. Ideally, have some experience of organising weddings.

2. Have experience of