Senior Content Designer

2 weeks ago


City of London, United Kingdom Vitality Full time

**Vitality, Senior Content Designer, London, £Competitive + Benefits + Bonus**

**Hybrid role**:

- 2 days a week in the office, 3 days a week at home

We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we’re out to make the world a healthier, happier place.

That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you’ll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flightsporting events, health checks, and access to our full range of partners and rewards.

**About the Senior Content Designer role**:
As a **Senior Content Designer,** you’ll be an expert practitioner who develops content strategy and solutions for member user journeys. You’ll take responsibility for content quality, managing small teams and mentoring content designers andeditors.

**Your responsibilities as our Senior Content Designer will include**:

- **Member site navigation -** leading on the content design strategy for navigation; collaborating with other Content and UX Designers and Product Owners/Managers
- **Member Zone and Member app -** leading the team to deliver content design across the logged in Member experience, collaborating with Product Owners/Managers, Customer Marketing, Vitality Programme and Clinical teams
- **Vitality GP app -** leading the team to deliver content design across the logged in Vitality GP app experience, collaborating with Product Owners/Managers, Customer Marketing and Clinical teams
- **Personal > Support -** leading the team to deliver content design in these sections, collaborating with Customer Experience and Customer Services
- **Prospect journeys -** informed on content design for all Prospect journeys, collaborating with the Pre-Sales Content Design team

**What we’re looking for in our Senior Content Designer**:
**Essential**
- Experience of user journey mapping and user story writing
- Experience of UX accessible writing and content design for digital channels
- Experience of keyword research and implementing SEO recommendations
- Degree level or equivalent, possibly professional qualifications and 5 years + work experience

**Desirable**
- Experience of editing and publishing in Sitecore content management system
- Experience of using workflow and collaboration software, e.g., JIRA and Confluence
- Experience of using prototyping software

**Closing date: Friday 3rd February 2023, 23.59**

If you feel you have the skills and experience to become our **Senior Content Designer**, then please click **‘apply’**today - we’d love to hear from you


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