Automotive Electrical Installers and Supervisors

2 months ago

London, United Kingdom iMATS Pinnacle Telematics Full time

Pinnacle Telematics is a leading provider of telematics solutions to the aviation industry. Pinnacle’s presence is global and our clients include many of the world’s leading Ground Support Equipment (GSE) manufacturers, Ground Handlers, airports, and airlines such as British Airways, American Airlines, dnata, etc.

**SUMMARY**

Pinnacle is seeking a Telematics Installation Engineer to perform the installation and maintenance of telematics on Ground Support Equipment (GSE) and commercial vehicles located at airports. This is a customer-facing position and the person performing this role must operate professionally and have the appropriate customer service skills.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Installation and decommission of telematics equipment on GSE and commercial vehicles
- Diagnosis, repair, and replacement of installed telematics equipment
- First-of-Class installations to develop/validate installation specifications
- Upgrade and modification of telematics equipment
- Installation of firmware/software on telematics devices using a laptop
- Ensure all company property is safeguarded, maintained, and returned.
- Registers telematics equipment on the iMATS system
- Performs installation to Pinnacle’s best practice requirements and industry standards
- Identify and manage risks/hazards in own working environment, escalating where necessary.
- Build and maintain relationships with key stakeholders within the business to meet resolutions for the customer.
- Operates in accordance with Pinnacle’s Field Service quality processes and updates internal systems with the required information.

**RELATIONSHIPS**:Reports to the Management

**EDUCATION and/or EXPERIENCE**:

- Excellent customer-facing skills
- 3+ years’ experience installation of telematics tracking systems (desirable)
- 3+ years’ experience in a field service-based role (desirable)
- Ability to fit telematics to FCS 1362 and other appropriate standards
- Ability to read/understand electrical schematic and perform fault finding
- Formal electrical qualification related to the automotive industry (desirable)
- Previously had airport airside pass (desirable)

**SPECIFIC KNOWLEDGE/REQUIREMENTS**:

- Full driving license with no more than 3 points
- Must be eligible for airside passes for all UK Airports
- Must pass the airside driving test
- Some overseas, weekend, and evening work may be required from time-to-time

**Working Pattern**

Our Installation Engineers work 8-hour shifts Monday to Friday onsite with administration days at home. Flexible working hours will be required if the work cannot be completed between these times, or if a customer requires the work to be completed over a weekend.

**Application**

Pinnacle offers a flexible work environment and a competitive remuneration package.

**Job Types**: Full-time, Part-time, Permanent, Temporary contract, Fixed term contract, Temp to perm, Freelance, Graduate

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Ability to fit telematics to FCS 1362 and other appropriate standards
- Ability to read/understand electrical schematic and perform fault finding
- Formal electrical qualification related to the automotive industry (desirable)
- Previously had airport airside pass (desirable)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- installation of telematics tracking systems: 3 years (required)
- field service-based role: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- Full driving license with no more than 3 points (required)

Work authorisation:

- United Kingdom (required)

Shift availability:

- Day shift (required)

Willingness to travel:

- 100% (required)

Work Location: One location

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