Workshop Controller

3 weeks ago

Coventry, United Kingdom Inchcape Full time

**Workshop Controller - Mercedes-Benz Coventry**
**Salary £33,600, OTE £40,320 + Great Company Benefits**

As a Workshop Controller at our Mercedes-Benz Coventry Retail Centre you will not only receive a competitive salary package and OTE but also an industry leading benefits package including:

- **25 days holiday per year plus Bank Holidays**:

- **Family Friendly Policies** - industry leading, enhanced maternity, paternity, adoption and shared parental leave.
- **A pension that pays** - Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
- **Vehicle purchase discount** - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers.
- **Save as you earn plan-** reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
- **Life Assurance** - we give you the peace of mind when you need it most
- **Health Shield Cash Plan - **Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
- **Discount Gym membership** - keep fit with our big brand gym & fitness offers
- **Employee Discounts with the Showroom** - make your salary go further with the discounts and cashback offers available at over 1000 retailers.
- **Cycle to work scheme - **get a new bike, equipment or both at a discounted price
- **Employee Assistance Programme - **We take employee wellbeing seriously at Inchcape, we offer a free programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
- **Colleague Introduction Award - **recommend somebody for a role at Inchcape and you could earn a substantial financial reward once they’re fully on-board with us
- **Great career development -** Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team

**Job Introduction**

The Workshop Controller is responsible for ensuring service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality. The Workshop Controller is also responsible for ensuring maximum productivity in the workshop. They liaise between Service and the Technicians to ensure that all required work is actioned effectively and efficiently, keeping the customers expectations top of mind. Driven by exceeding targets and motivating the team to succeed would be a natural skill that our Workshop Controller possesses.

**Main Responsibilities**:

- Monitor Progress of repairs and service and communicate to service advisor of any delays
- Check capacity in the workshop based on any additional work requirements
- Ensure that quality checks are carried out as per Inchcape and brand guidelines
- Monitor and give feedback on Technicians quality and efficiency
- Allocate work to qualified technicians
- Technical Knowledge and qualifications relating to vehicle maintenance
- Previous experience of supervising or managing Technicians
- Computer Literate, Kerridge experience is desirable
- Completed Required Training Courses

Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

OUR VISION**:To be the world’s most trusted automotive Distributor.

Inchcape is ambitious We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch

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