Administrative Assistant

We are looking for a motivated individuals with excellent communication, interpersonal and organisational skills to join our tema as an Administrative Assistant.

You will work as part of the hospital at home team and contribute to the delivery of a comprehensive and effective administration service.

You undertake a wide range of clerical, telephone and reception duties, and the documentation of patients attending the department for outpatient appointments.

Act as a point of contact for the team, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to others as appropriate.

Duties to include but not limited to following up patients ongoing hospital appointments, tests / investigations, and transport. If required, are arranged and the patient and staff are communicated with the updates

Answer telephone calls, taking messages and passing on accurately to the relevant departments/person and deal with if appropriately

Maintain the virtual ward/scheduling each day for patients moving on to and out of the service and print discharge summary for the clinical staff

Attend weekly Microbiology Meeting with Virtual Ward Manager and ensure that outcomes are recorded in the hospital electronic records, in an accurate and timely manner.

Organize the scheduling for clinical staff and ensure they are aware at all times

Create medical equipment boxes for patients to ensure they have all necessary ancillary items and equipment for their care.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress

For full details about this varied and rewarding role, please see attached job description.