German Speaking Credit Controller
5 months ago
**German Speaking Credit Controller - Glasgow - Permanent - Up to £30,000 DOE**
Are you fluent in English and German with a background in Customer Service, Finance or Administration, and looking for a new opportunity to develop your knowledge and skill set.
**Key Responsibilities**
- Regularly review accounts, outstanding debts and cash - being able to independently discuss internal and external issues
- Deliver monthly targets for all areas of debt, unapplied and unallocated cash & claim levels, ensuring a consistent approach across the region
- Identify critical Balance issues and work with local teams to handle these timely and efficiently
- Reporting to Credit Control Management on all key responsibilities and issues
- Raise all unresolved issues to the local office. This can include Collection of Premium and Claims and clearance of cash received
- Liaise with Underwriters, Operations, Claims, Finance & Third Parties
- Take part in regular meetings and contact 3rd parties to discuss progress, aged balances and resolve any outstanding queries
- Support the Credit Control local and offshore teams as and when required
- Ensure compliance with control documents relevant to the function and maintain in line with company guidelines
**Are you who we are looking for?**
- Previous experience in Credit Control or Finance is advantageous but not essential
- Customer service orientated with ability to communicate effectively at all levels
- Fluent in Dutch and English
- Experience in debt management is desirable to but necessary
- Excellent Excel knowledge and ability to work with large databases. E.g Pivot tables, formulas, macros etc.
- Able to prioritise and manage multiple workloads
- Strong communication and relationship-building skills
**Other Details**
- Glasgow based office
- Hybrid working - Monday - Wednesday: Work from Home. Thursday - Friday: Office-Based (Some flex may be required)
- Salary: Up to £30,000
- Full-time/Permanent
- Full training provided
**Job Types**: Full-time, Permanent
**Salary**: Up to £30,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- Customer Service: 1 year (preferred)
Ability to Commute:
- Glasgow (required)
Ability to Relocate:
- Glasgow: Relocate before starting work (required)
Work Location: Hybrid remote in Glasgow
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