Product Genius

**Product Genius - Renault and Dacia Basingstoke**

As a Product Genius you will inspire and excite customers in the dealership with in-depth product information and insight. The role of a Product Genius is to promote brand products through selling the features and benefits. A Product Genius will offer an exceptional customer experience and service by building a genuine rapport with the customer.

This is the ideal role for someone wanting to get into car sales.

**Role Responsibility**:

- Keeping up to date with the latest product information.
- Providing customers with specification information about all brand products.
- Ensuring all dealership staff are up to date on the latest product information and that their knowledge is of a high standard.
- Planning and managing the customer test drive process with the Sales Executive and offering product insight during the test drive appointment.
- Responsible for the preparation of the showroom, ensuring a strong selection of demo cars are available and that the showroom is always presentable for customers.
- Pro-actively approaching customers in the showroom to welcome them and see if they need any help.
- Supporting the Sales Executive with insight and product knowledge for customers, when required.
- Guiding customers to the Sales Executive when they express an interest to buy.
- Creates a winning customer experience by identifying and anticipating their needs.
- Assures that customer issues are resolved quickly and effectively.
- Enthusiasm for excellent customer service.
- Passion for automotive technology.
- Strong presentation skills.
- Ability to work autonomously.
- Team orientated personality.
- Excellent communication skills.
- Keen to keep-up-to-date with innovations and complex/technical/product information.
- Strong organisational and prioritisation skills.
- Always willing to help and support to others.

**Job Types**: Full-time, Permanent

Pay: From £20,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Basingstoke, RG24 7NZ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person