Team Leader

6 months ago


Leamington Spa, United Kingdom Heavenly Desserts Leamington Spa Full time

Company Description

Since 2008, Heavenly Desserts have provided the very finest in delectable sweet treats. We continue to be an innovator and trendsetter in the world of luxury desserts, ensuring that we always offer our customers an exciting experience that tastes of innovation and l’art de vivre.

Role Description

Heavenly Desserts UK is seeking a full-time Team Lead to oversee our on-site location in Leamington Spa. The Team Lead will be responsible for managing and motivating a small team to deliver an exceptional dessert and beverage experience to all customers. The Team Lead will manage inventory, engage with customers, and supervise the team to ensure that all duties are fulfilled for a satisfying customer experience.

**Qualifications**:
Prior customer service or hospitality experience in a supervisory or management capacity

Experience in implementing inventory strategies and managing stock

Ability to provide guidance, supervision, and motivation to team members

Excellent communication, interpersonal, and conflict resolution skills

Strong ability to multitask and prioritize tasks

Attention to detail and ability to maintain a high level of accuracy

Must be able to work efficiently and effectively in a fast-paced environment

Must be willing to work flexible hours, including weekends and holidays

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Store discount
- Transport links

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Leamington Spa (required)

Ability to Relocate:

- Leamington Spa: Relocate before starting work (required)

Work Location: In person


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