Dental Receptionist

Dentalcare Group have an exciting opportunity for a **Dental Receptionist** to join our friendly and professional team in Amersham, Buckinghamshire.

**About Us**

The first Dentalcare surgery opened in 1964 and have since built a reputation in serving people well. Our current management team came into place in 2006 and have since brought several select surgeries across Southern England into the group gradually. Dentalcare Group are a clinically lead team with an ambition to deliver high quality dentistry at an affordable cost. Our motto is ‘High Quality Dentistry made easy’, something we truly believe in. The Dentalcare staff are the key to our success and we offer a great place to work in return.

We are inspired by developing Centres of Excellence at every one of our practices - focused on our patients’ needs for family dentistry and specialist needs such as dental implants and orthodontics.

**The Amersham Team**

Our Dentalcare team in Amersham is situated within a minutes’ walk from the Underground and Railway Station and offers good links and regular services into Harrow, Wembley and Baker Street, Denham, High Wycombe and Chesham.

The practice is situated in a building located on a busy main road in Amersham close to all the main shops and restaurants in the centre of Amersham with a large Multi Storey car park nearby.

There are five surgeries, two on the ground and three on the first floor, a separate decontamination area, digital X-Rays and separate staff room with all the facilities you will need for your breaks.

The practice includes a range of services - Private, Specialist and some NHS- including Endodontics, Prosthodontics, Periodontics, General and Hygienist services.

**The Role & Responsibilities**
- You will provide the highest levels of patient support and professionalism at all times.
- You will be managing a busy Reception with a high number of telephone calls, patients and staff to support - It is therefore important that you have outstanding telephone manner and excellent customer service / communication skills - and that you want to put patients’ interest first.
- You will be tasked to assist with various administration, filing and other tasks as required by the team.
- We are looking for a committed and hardworking individual to join our happy team and assist in our growth. It is also important that you are friendly, enthusiastic, and able to work well under pressure.

**The Working Hours**
- We have a full time and a part time role available, working either a 40 hour week over 5 days or 24 hour week over 3 days from Monday - Saturday
- The start date for this role is as soon as possible

**About You**
- You will have completed a Secondary / GCSE or similar qualification.
- We are ideally looking for a minimum of 2 years’ experience working within a busy Dental Reception or similar customer-facing role.
- It is essential that you are a highly responsible, reliable, diligent, and hardworking individual.
- Dental Reception and SOE/Exact Dental Software experience would be preferred (although not essential - as training can be provided).
- You will have an ability to work with the public and within a team, with a willingness to learn and be mentored.

**Benefits for you**
- We provide an excellent remuneration package, payment to be agreed (negotiable, dependent on experience).
- A pension scheme to help you plan for the future.
- You will be supported by our Practice Manager to make sure you get the right training and development to be successful. We will also provide you with CPD and support you in your personal development throughout your career with us.
- We are a recognised "Investors in People" company.

**If you are passionate about supporting patients and genuinely want to provide an excellent dental experience, we can offer you a career working in a friendly and supportive environment so please get in touch with us today