Council Tax Assistant

3 weeks ago


Doncaster, United Kingdom Reed Business Support Full time

I am currently recruiting for a Council tax Assistant / Benefit Assessor to work on behalf of a leading public sector organisation based in Doncaster, although this role can be work from home. Some training may be required on site at the start.

Your role will be to bill and collect Council Tax to maximise the income for the Council, through the accurate maintenance of Council Tax records and the handling of related customer enquiries.

**Main duties will include**:

- Dealing with customer enquiries for the purpose of maintaining accurate Council Tax records and resolving payment enquiries.
- Processing of customer accounts based on information available to identify errors, Council Tax fraud and determine liability and entitlement to discounts and exemptions in line with Council Tax legislation and procedures, promptly so that Council Tax billsare issued on time.
- Ensuring recovery of unpaid Council Tax and to increase levels of Council Tax collection by working alongside the Enforcement team and negotiating payment arrangements with taxpayers.

**To be successful in this role you will have**:

- Good communication skills
- Experience within Council Tax / Benefits
- Good decision making and problem solving skills
- The ability to work accurately and methodically to targets and deadlines
- Customer service experience
- Have the ability to work alone or as part of a team
- Confident and self-motivated

The hours of work are Monday to Friday from 9am to 5pm (37 per week) and the Hourly rate is £10.75 (PAYE).

What Reed can offer you as a temporary employee.
- A dedicated consultant who will act as your key point of contact during and between any bookings
- Secure & online time sheet system which is quick and easy to use
- A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure
- A dedicated payroll team
- Access to free training
- Access to discount club/ healthcare/ reed rewards
- Pension /paid holiday scheme/ maternity benefits
- Contacts for other Reed consultants and divisions
- Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's



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