Bank Receptionist

Providing quality, inspiring innovation and delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health difficulties to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.

Calverton Hill is a secure mental health hospital based outside Calverton. The specialist facilities provide care for patients with challenging behaviours and complex forensic histories. The treatment programmes at Calverton Hill aim to optimise patient recovery and potential by treating and minimising risk behaviours and by enabling them to develop psychological /emotional, social and occupational skills and resilience.

Patients at Calverton Hill have the opportunity to move through a discharge pathway in PiC Midlands from medium secure to low secure and onto rehab.

**The role**:
**Key duties include**:
Signing all visitors in and out. Receiving, recording and allocating incoming mail and deliveries. Collecting and recording outgoing mail. Receiving and processing all incoming telephone calls, quickly, courteously and efficiently. Arranging visits for professionals and family & friends, booking meeting rooms and arranging refreshments. Arranging unit and external transport. Monitoring fire, safety and security systems. Issuing keys and alarms fobs to relevant staff. Carry out photo-copying, and various other administrative duties.

Present a co-operative, professional and helpful image. Maintaining the reception area in a clean and tidy condition and observing all work practices to comply with the requirements of Health & Safety at work legislation.

**What we’d like from you**:

- Previous experience in a similar role
- Committed and enthusiastic
- Excellent organisational capability
- Effective communication skills
- Able to use own initiative