Er Advisor

Company Description
Job Title: Employee Relations (ER) Advisor

Job Purpose
This is a varied and challenging role which primarily will be supporting our clients that have purchased our HR Advisory service, reporting into the Head of Employee Relations. As such we are looking for an extremely organised, accurate and articulate person who has previous experience of advising line managers with a broad range of employee relations issues.

About Us
Established in 2004, The Curve Group are the UK’s largest privately-owned Recruitment and HR provider. We deliver agile, ethical and configurable people solutions across the entire Recruitment and HR spectrum. Our mission statement, or quest as we would say, is to “Create Extraordinary People Solutions that Transform Working Lives”.
We have been recognised as an innovative and disruptive company - in our own industry and across every sector. We’ve won numerous awards and received notable recognition over the years including ‘Most Innovative Recruitment Company’, ‘Recruitment Process Outsourcer (RPO) of the Year’, ‘Best Customer Focus’, ‘Best Employer’ and ‘Best Customer Service’.

Team Curve are a force to be reckoned with. They are an incredibly talented and committed group of people who choose to live and breathe our CAPE values every day to:

Realise Ambitions by pushing themselves and the people they interact with to learn more, think smarter, move out of their comfort zone and grow as individuals
- Be Passionate about everything that they do and genuinely care about how they leave people feeling i.e. Curved
- Explore Possibilities by coming up with innovative ideas, helping our customers to think about things differently and creating solutions

Key Responsibilities:

- Point of contact for HR queries via our telephone helpline and inboxes
- Supporting our clients on all areas of the Employee Lifecycle
- Advise on employee relations matters, guiding line managers through agreed processes and procedures, or in line with statutory requirements, to conclusion
- Advising on a range of employee relations cases such as absence, performance, disciplinary and grievance procedures, including complex cases
- Providing proactive guidance to Line Managers, such as providing investigation questions where necessary and reviewing any documentation produced by Line Managers during cases
- To provide support in drafting letters across the lifecycle of the case, tailoring where necessary dependant on the individual circumstances
- To establish and maintain excellent relationships with new and existing clients
- Providing advice and playing a major role in work reviews and change processes
- Writing, reviewing and assisting in implementing company policies and procedures
- Uploading and updating the cases on our case management system, ensuring records are an up to date and accurate reflection of the case
- Visit client sites where required, upholding the excellent reputation of the HR Advisory service and the expertise it provides
Any other duties that may be identified from time to time

Knowledge/Experience:

- Proven work experience as an HR Advisor, HR Consultant or similar role
- Holds CIPD Level 5 or above, or significantly way though the qualification
- Experience of working within a busy HR office environment
- Experience prioritising a high case load
Expertise in advising senior members of staff
- Knowledge of employment legislation
- Ability to design clear and fair company policies
- Experience of drafting HR documents within all areas of the employee lifecycle
- Excellent literacy skills
- High level of confidentiality
- Good working knowledge of Microsoft Office and technically able

Competencies:

- Excellent organisation and administration skills
- Prioritisation
- Outstanding interpersonal and communication skills both verbal and written
- Ability to work cohesively as part of a team whilst also confident to work independently
- Tact and diplomacy
- Problem solving
- Assess risks and advise accordingly
- Ambassador for the Curve Values