Head of E-commerce

Company Description

BIC® products are recognized all over the world for their quality, safety, affordability and ease of use. The ballpoint pen, the pocket lighter, and the shaver are all part of the daily lives of millions of consumers. These products make BIC® an iconic international brand, present in more than 4 million retail outlets in more than 160 countries around the world.

BIC’s founder, Marcel Bich, understood that to succeed, BIC needed hands-on team members who were willing to take measured risks and assume responsibility for their role in a team. Today, we provide our more than 15,000 team members in 61 countries with the opportunity to invent BIC’s future - together - while honoring our past achievements. We are committed to our team members’ development and empower those who wish to discover different areas of our business or acquire international experiences.

**Job Description**:
The Amazon EU Lead works with a team focused on building long-term, sustainable business plans while delivering short-term volume and profit goals with Amazon, one of our largest customers. This person must maintain strong customer partnerships and relationships and have a deep understanding of Amazon and E-Commerce. The person must bring and implement ideas and initiatives for growth relevant to the evolving E-Commerce landscape. Furthermore, the person must lead annual business planning cycles both internally and externally and guide the Amazon team to deliver both BIC and Amazon targets. This role reports directly into the Regional European Director.

**Responsibilities**:

- Meets or exceeds assigned annual sales objectives
- Achieves distribution, pricing, promotion, merchandising, and marketing objectives for our Amazon first party business
- Manages funding to meet or exceed sales forecast achievement, while staying within budget and policy guidelines
- Provides guidance for forecasting process to give visibility to macro-, channel-, and customer-level trends
- Implements sustainable short
- and long-term strategies for delivering business goals and maximize growth with customer.
- Leverages data to inform business decisions and proposals for investment
- Develops long term relationships with customer’s key personnel.
- Ensures team manages trade and advertising spend within budget and maximizes return on investment
- Communicates information and customer needs across the BIC organization. Leads, organizes and facilitates both internal and external teams to meet customer’s needs.
- Develops customer business plans that take into account long-term goals, strategies and results.
- Identifies and determines profit and volume implications of various alternatives for both BIC and our customer.
- Develops internal presentations as well as external business reviews and T2T materials drawing from internal and external resources.
- Negotiates business plans at customer business planning sessions that achieve business unit’s short and long-term volume and profit goals while conforming to BIC policies. These plans should ensure customer performance at or above standards in all key merchandising areas: Distribution, Pricing, Marketing, Merchandising, and Promotion.
- Manages expenses within company policy guidelines

Develops expertise of:
- Customer business environment and E-Commerce-specific needs
- Respective category and market
- Competitive strategy
- BIC internal operating policy and procedures

**Qualifications**:

- 8-10 years of relevant selling or E-Commerce experience of increasing levels of sales and supervisory responsibility in the consumer products industry, plus a Bachelor’s degree in business, economics, or related field of study.
- 4-6 years of experience working directly with or at Amazon, strong understanding of performance data relevant to Amazon sell-through and marketing on Amazon.
- A high in-depth knowledge of consumer products industry as well as knowledge and experience of relevant internal functions (i.e., Sales Resources, Business Planning, Marketing and Customer Service).
- This position requires a winning positive attitude from a competent and competitive individual who can work and lead in a matrix organization.
- The position requires you to have the ability to manage a challenging and demanding workload.

LI-Hybrid

Additional Information

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided on the basis of qualifications, merit, and business need.