Memorial Consultant

1 month ago

Bodmin, United Kingdom Dignity Full time

There's more to funerals than you think...

At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.

We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money.

Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.

**Interested in becoming part of our family...?**

We currently have an opportunity for a Memorial Consultant to join our Business Leader, Martin Saunders,** **and their dedicated team of funeral professionals at Mendip Crematorium.

Hours are Monday - Friday (09:00 - 17:00).

**So what will you be doing...?**

As a Memorial Consultant, you will ensure that all memorial enquiries and potential memorial requirements are handled to the highest standards of professionalism. Working towards SLAs and targets, this role has the potential to access bonuses on top of the usual base salary.
- Meet with clients to discuss their memorial requirements always ensuring that the client is well advised, informed of all options and accurately advised of costs.
- Liaise/co-ordinate with other stakeholders regarding memorial requests and queries.
- Accompany the client to visit the completed memorials on-site, as and when required.
- Witness and carry out interment based on the Client’s request.
- Carry out administrative tasks relating to the processing of memorial agreements ensuring compliance with cemetery/crematorium regulations
- Communicate with the administration staff to ensure that they have the appropriate documentation and are aware of any further enquiries or orders.
- Establish and maintain good relationships with the Clergy plus Cemetery and Crematorium staff.

**What do we look for?**
- A passion for customer service is essential.
- Experience of inbound sales would be desirable.
- High attention to detail is essential.
- Ability to successfully multitask and meet multiple deadlines.
- Computer literate in addition to experience using Microsoft packages (Outlook, Word, and Excel).
- Presentable at all times, acting with professional conduct and showing empathy.

**What do you get?**
- An annual base salary £22,781.82 + commission (OTE £27,000 per annum)
- Accruing 22-25 days holiday + bank holidays.
- Life Assurance 2 x salary.
- Company Pension Scheme.
- Opportunity to enrol on several of our apprenticeship schemes.

**Learning & Development**

Our Learning and Development teamwork with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish

**Apprenticeships**

From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation.

**Equality, Diversity, and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging.

  • Memorial Consultant

    1 day ago

    Bodmin, Cornwall, United Kingdom Dignity Plc Full time €27,000

    Memorial Consultant Full-Time, Permanent Location: Glynn Valley Crematorium (Cornwall) Salary: OTE Salary of up to £27,000 per annum Join us in ensuring every goodbye is dignified and meaningful. #DignifiedCareers #WorkingwithDignity Our Memorial Consultants ensure all our memorial enquiries and potential memorial requirements are handled to the...

  • Apprenticeship Training Consultant

    1 day ago

    Bodmin, Cornwall, United Kingdom Dignity Plc Full time €27,000

    Memorial Consultant Full-Time, Permanent Location: Glynn Valley Crematorium (Cornwall) Salary: OTE Salary of up to £27,000 per annum Join us in ensuring every goodbye is dignified and meaningful. #DignifiedCareers #WorkingwithDignity Our Memorial Consultants ensure all our memorial enquiries and potential memorial requirements are handled to the...

  • Dopmh Consultant Practitioner Psychologist Band 8c

    5 days ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    **DOPMH Consultant Practitioner Psychologist Band 8c**: **Band 8c**: **Main area** - DOPMH Consultant Practitioner Psychologist - **Grade** - Band 8c - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 201-22-1646**Site** - Bodmin Hospital - **Town** - Bodmin - **Salary** - £67,064 - £77,274 per annum - **Salary...

  • Dopmh Consultant Practitioner Psychologist Band 8c

    2 weeks ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    **DOPMH Consultant Practitioner Psychologist Band 8c**: **Band 8c**: **Main area** - DOPMH Consultant Practitioner Psychologist - **Grade** - Band 8c - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 201-22-1646**Site** - Bodmin Hospital - **Town** - Bodmin - **Salary** - £67,064 - £77,274 per annum - **Salary...

  • Cpn in Dementia

    1 month ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    The Dementia & Older People's Mental Health Service in Cornwall Partnership NHS Foundation provides assessment and treatment to people living with dementia and adults with functional mental health difficulties and increased complexity associated with physical ill health and the physiology of ageing. This post is for a Community Psychiatrist Nurse working...

  • Cpn in Dementia

    1 month ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    The Dementia & Older People's Mental Health Service in Cornwall Partnership NHS Foundation provides assessment and treatment to people living with dementia and adults with functional mental health difficulties and increased complexity associated with physical ill health and the physiology of ageing. This post is for a Community Psychiatrist Nurse working...

  • Community Mental Health Care Assistant

    1 month ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    **Community Mental Health Care Assistant**: **Band 3**: **Main area** - Community Health Care Assistant. - **Grade** - Band 3 - **Contract** - Permanent: Monday to Friday 9am to 5pm - **Hours** - Full time - 37.5 hours per week - **Job ref** - 201-23-557**Site** - Banham House - **Town** - Bodmin - **Salary** - £21,730 - £23,177 Per Annum - **Salary...

  • Cpn in Dementia

    1 month ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    **CPN in Dementia & Older People's MH Service - Camel Team**: **Band 6**: **Main area** - Dementia and Older people's Mental Health Services - **Grade** - Band 6 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 201-23-049-E**Site** - Banham House - **Town** - Bodmin - **Salary** - £35,392 - £42,618 Per Annum -...

  • Cpn in Dementia

    1 month ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    **CPN in Dementia & Older People's Mental Health Service**: **Band 6**: **Main area** - Dementia and Older people's Mental Health Services - **Grade** - Band 6 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 201-23-049-C**Site** - Banham House - **Town** - Bodmin - **Salary** - £33,706 - £40,588 Per Annum - **Salary...

  • Cpn in Dementia

    1 month ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    **CPN in Dementia & Older People's Mental Health Service**: **Band 6**: **Main area** - Dementia and Older people's Mental Health Services - **Grade** - Band 6 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 201-23-049-A**Site** - Banham House - **Town** - Bodmin - **Salary** - £33,706 - £40,588 Per Annum - **Salary...

  • Cpn in Dementia

    4 weeks ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    **CPN in Dementia & Older People's Mental Health Service**: **Band 6**: **Main area** - Dementia and Older people's Mental Health Services - **Grade** - Band 6 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 201-23-049-B**Site** - Banham House - **Town** - Bodmin - **Salary** - £33,706 - £40,588 Per Annum - **Salary...

  • Cpn in Dementia

    4 weeks ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    **CPN in Dementia & Older People's Mental Health Service**: **Band 6**: **Main area** - Dementia and Older people's Mental Health Services - **Grade** - Band 6 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 201-23-049-D**Site** - Banham House - **Town** - Bodmin - **Salary** - £33,706 - £40,588 Per Annum - **Salary...

  • Cpn in Dementia

    4 weeks ago

    Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

    **CPN in Dementia & Older People's Mental Health Service**: **Band 6**: **Main area** - Dementia and Older people's Mental Health services. - **Grade** - Band 6 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 201-23-049**Site** - Banham House - **Town** - Bodmin - **Salary** - £33,706 - £40,588 Per Annum - **Salary...