Front of House Assistant

4 days ago

Cardiff, United Kingdom Elior Full time

Company description:
At Elior we're enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.
We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.
Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us,and we are committed to delivering delicious and healthy food, which is ethically sourced.
And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.
This role sits within our Business & Industry division, catering for those within the workplace. Taking care of catering and dining services, we're one of the industry's largest and most innovative contract caterers. With menus available to pre-order and within-app payment, Elior B&I have matched the tastes and dietary requirements of our four million daily customers with 21st-century tech.

Job description:
Your key responsibilities as the Front of House Assistant will consist of:

- Ensure full area of responsibility is clean, appropriately presented and stocked at all times
- Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
- Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures
- Operate the till point as required throughout service, ensuring correct procedures are used

Profile description:
The experience and knowledge we are looking for from the future Front of House Assistant include:

- Genuine interest in customer service excellence
- A dedicated leader who is driven and passionate in order to take their team forward
- Financially minded & sales driven
- Previous catering experience and looking to progress within the industry

We offer:
This role also comes with a workplace pension, life insurance (x2) and 28 days holiday pro-rata (including Bank Holidays) increasing to 31 days after 3 years' service. You can also purchase up to 5 additional days annual leave.

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