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Work Planner

4 months ago

Nottingham, United Kingdom Nottingham Community Housing Association Full time

Salary:

- **£25,237 - £28,894 per annum**
- Location:

- **Bulwell Nottingham**
- Hours:

- **35 x 9 and 1x 22**
- Closing Date:

- **29/02/2024 23:59**

**The Vacancy**

**About Us**:
NCHA is a renowned housing association committed to excellence and values-driven practices. Our Property Services department plays a crucial role in coordinating design, installation, maintenance, servicing, and repair work for our housing stock. We’re excited about bringing our responsive repairs in house and expanding our team to allow us to better serve our customers. Currently based in Bulwell, (but moving to Clifton at the end of 2024) we have a range of positions available.

**Key Responsibilities**:
As a Work Planner, you will play a crucial role in the effective and efficient planning and scheduling of housing maintenance work for our trade teams and inspectors. Your responsibilities include, but are not limited to:

- Diagnosing problems and estimating work hours required for maintenance tasks
- Producing detailed work schedules to optimise team efficiency
- Raising works orders using our in-house systems
- Providing clear work instructions to trade teams and inspectors
- Purchasing materials when required to facilitate seamless work execution
- Ensuring all tasks are completed within relevant Service Level Agreements (SLAs)
- Experience working within a planning or administrative role
- The ability to prioritise a complex and varied workload
- An understanding of the needs of people from diverse backgrounds and how this relates to excellent customer service
- The ability to stay calm under pressure and meet deadlines

**Work Schedule: Monday to Thursday (8 am to 5 pm) and Friday (8 am to 4 pm)**

There is an expectation that for the first three months of the role you will be office based. After this time there is a requirement to work 3 days in the office and 2 days at home.

**Note**:
**NCHA does not currently offer visa sponsorship.**

**There are a mixture of permanent and fixed-term roles available, including one part-time role at 22 hours per week.**

**Testimonial**:
"I love working at NCHA; it provides a good work-life balance, and the team feels like family." - NCHA Colleague

**The Company**

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read **our story** to find out more about us.

**Some Benefits**

**Wellbeing**
**plan**

**NCHA**
**pension**

**Free DBS**
**checks**

**£250 referral bonus**

**Generous annual**
**leave**

**Free healthcare**
**cash plan**

**Company social**
**events**

**Enhanced maternity, paternity and adoption leave and pay**

**Free training and development**

**Access to cycle to work and discounted bus pass schemes