UX Researcher

6 months ago

North West, United Kingdom Places for People Full time

**So, what are you waiting for? Join a Community that cares about you**

**More about your role**

The UX Researcher will be responsible for enhancing the experience of our customers and colleagues by refining our products. You will achieve this by conducting research studies that employ a diverse range of qualitative and quantitative methods. These encompass user interviews, field studies, expert surveys, gap analysis, user testing, co-creation workshops, and data analysis.

**More about you**

Through these research methodologies, you will gain valuable insights into user needs, perspectives, attitudes, emotions, and behaviours. This multifaceted approach includes activities such as field studies, interviews, diary studies, and usability testing.

Furthermore, you will collaborate closely with stakeholders at all organisational levels, working with cross-functional teams that include UX designers, engineers, data analysts, product managers, marketers, and CX experts. This collaborative effort ensures that user needs remain at the forefront of our product development process, with a focus on aligning our products with both user expectations and business objectives.

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package - 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs - up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.

**What's next?**

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

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