Customer Service Advisor

3 weeks ago


Milton Keynes, United Kingdom Dynamic Parts Full time

We require an E-commerce Customer Service Advisor to join our young, quickly expanding company. We are looking to recruit an experienced E-Commerce Assistant, who can demonstrate a proven track record of liaising with customers through eBay.

Job is office based in a warehouse. You will be working in a quiet environment and alone. If you are looking for a social job this might not be suitable for you.

**Requirements**:
eBay or similar online platform, marketplace experience
Excellent spelling, punctuation and grammar
Multitasking skills
A keen eye and attention to detail
Computer literate, with a high level of word processing skills.
Well organised and able to manage a demanding workload.
Self motivated working with a small team, with excellent time management skills.
Able to work within a fast paced website environment.
Key Responsibilities:
Converting customer enquiries into retail sales.
Manage and oversee any customer issues or complaints.
Proactively answering and dealing with customer enquiries, providing information on products and services.
Processing customer payments.

**Salary**
- £10 to £11 per hour
- 28 days holiday inclusive of bank holidays
- Company pension scheme
- Parking facilities
- Hours are between 8:30 to 16:30 Monday to Friday

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- customer service: 1 year (required)



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