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Commercial Property Claims Handler

1 month ago

Birmingham, United Kingdom Davies Group Full time

The role of the Commercial Property Claims Handler is to efficiently handle commercial first party property claims. Whilst not essential, experience of Contractors All Risks (CAR) claims would also be beneficial.

Duties and responsibilities:

- Liaison with Insurers, Policyholders and Brokers.
- Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
- Obtaining all necessary evidence and relevant documentation.
- Determining appropriate actions for the resolution of the case.
- Preparation of detailed reports, where required, providing advice on policy indemnity, policy response and recommendations.
- Negotiating settlement where appropriate, within agreed authority limits.
- Corresponding with all parties professionally to proactively progress the case to conclusion.
- Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times.
- Maintaining a proper reserve at all times by regular review.
- Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company

Skills & Experience:
The role would suit either an experienced Commercial Property Claims Handler seeking a fresh challenge or a less experienced handler who is ambitious and can demonstrate an ability to develop the skills and knowledge needed to deal with Commercial Claims.

What we offer:

- Company Pension and Life Assurance
- Leadership, training & support for professional qualifications
- Wellbeing resources and regular company initiatives
- Access to Cycle to Work, Season Ticket Loan and eye test vouchers
- Davies Foundation; regular fun events to raise funds for our charitable foundation
- Benefits portal for discounts or cashback on over 750 retailers
- Bupa Dental Plan

Are you a Davies Person?

**Salary**: Up to £26,500.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- Health & wellbeing programme
- Life insurance
- Referral programme

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: Hybrid remote in Birmingham

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