Service Advisor

3 months ago

Newport Pagnell, United Kingdom CLM Fleet Management Full time

We are looking for a Service Advisor to join our growing maintenance team here at CLM.

The vehicle is a hybrid role, with our head office being based in Newport Pagnell, MK16 9QB.

**Key Responsibilities**
- Ensure the most cost-effective solution is applied in line with defined client guidelines.
- Provide best-in-class customer service.
- Instigate, investigate, and resolve any client or driver issues and queries.
- Ensure Client Procedures are fully updated at all times.
- Monitor and manage vehicle downtime.
- Book, extend and off-hire replacement hire vehicles as required.
- Respond to queries raised or received from other internal departments.
- Prepare information for client reviews as required.
- Challenge end-of-contract recharges and resolve disputes.
- Manage recharge claims and update relevant logs.
- Proactively chase end users for service, MOT’s and other repairs that are outstanding.
- Discuss vehicle faults, issues, and functionality with end users and repairers.
- Understand the different products and services offered and provide the correct and relevant information for that product or service.
- Make informed decisions to ensure the customer faces the least amount of disruption or downtime.
- The ability to think outside of the box and be adaptable and agile to different scenarios.
- From time to time be required to carry out visual damage inspections on vehicles (training provided).

Pay: Up to £30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Service Advisor

    5 days ago

    Newport Pagnell, Milton Keynes, United Kingdom Aston Martin Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Aston Martin. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that every interaction with our clients is memorable and exceeds their expectations.Key Responsibilities:Provide personalized service to our...

  • Service Advisor

    5 days ago

    Newport Pagnell, Milton Keynes, United Kingdom Aston Martin Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Aston Martin. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that every interaction with our clients is memorable and exceeds their expectations.Key Responsibilities:Provide personalized service to our...

  • Service Advisor

    19 hours ago

    Newport Pagnell, Milton Keynes, United Kingdom Aston Martin Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Aston Martin. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that every interaction with our clients is memorable and exceeds their expectations.Key ResponsibilitiesProvide personalized service to our...

  • Service Advisor

    15 hours ago

    Newport Pagnell, Milton Keynes, United Kingdom Aston Martin Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Aston Martin. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that every interaction with our clients is memorable and exceeds their expectations.Key ResponsibilitiesProvide personalized service to our...

  • Service Advisor

    3 days ago

    Newport Pagnell, Milton Keynes, United Kingdom Aston Martin Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Aston Martin. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our discerning clients, ensuring their experience with our brand is nothing short of exceptional.Key ResponsibilitiesProvide...

  • Service Advisor

    3 days ago

    Newport Pagnell, Milton Keynes, United Kingdom Aston Martin Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Aston Martin. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our discerning clients, ensuring their experience with our brand is nothing short of exceptional.Key ResponsibilitiesProvide...

  • Service Advisor

    2 days ago

    Newport Pagnell, Milton Keynes, United Kingdom Aston Martin Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Aston Martin. As a Service Advisor, you will be responsible for providing exceptional service to our customers, ensuring their vehicles are maintained to the highest standards, and delivering a personalized experience that exceeds their expectations.Key...

  • Service Advisor

    2 days ago

    Newport Pagnell, Milton Keynes, United Kingdom Aston Martin Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Aston Martin. As a Service Advisor, you will be responsible for providing exceptional service to our customers, ensuring their vehicles are maintained to the highest standards, and delivering a personalized experience that exceeds their expectations.Key...

  • Service Advisor

    5 days ago

    Newport Pagnell, United Kingdom Aston Martin Full time

    Commercial Do you want to be part of a brand where heritage, luxury, and innovation converge? Aston Martin isn’t just about building the world’s finest cars – it’s about crafting unforgettable experiences for our customers. We're seeking a dynamic Service Advisor who is ready to immerse themselves in a fast-paced, customer-first environment at the...

  • Customer Service Advisor

    4 months ago

    Newport, United Kingdom Crown Commercial Service Full time

    **Position**:Customer Service Advisor **Band**:1 **Salary**: £22,758 **Location**:Liverpool/Birmingham/Newport/Norwich **Term**:Fixed Term (12 months) **Closing Date: 25/07/23** - Do you want to work in a busy, successful environment and join an innovative organisation? Are you looking for a role that will support you and develop your skills within...

  • Customer Service Advisor

    4 months ago

    Newport, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 328367**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Permanent**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the...

  • Mortgage Advisor Trainee

    6 days ago

    Newport Pagnell, Milton Keynes, United Kingdom Brown & Merry Full time

    Unlock Your Potential as a Trainee Mortgage AdvisorBrown & Merry, an award-winning estate agent, is seeking a talented individual to join our team as a Trainee Mortgage Advisor. As a Trainee Mortgage Advisor, you will have the opportunity to develop your skills and knowledge in the mortgage industry, working closely with our experienced management team and...

  • Mortgage Advisor Trainee

    6 days ago

    Newport Pagnell, Milton Keynes, United Kingdom Brown & Merry Full time

    Unlock Your Potential as a Trainee Mortgage AdvisorBrown & Merry, an award-winning estate agent, is seeking a talented individual to join our team as a Trainee Mortgage Advisor. As a Trainee Mortgage Advisor, you will have the opportunity to develop your skills and knowledge in the mortgage industry, working closely with our experienced management team and...

  • Mortgage Advisor Trainee

    5 days ago

    Newport Pagnell, Milton Keynes, United Kingdom Brown & Merry Full time

    Unlock Your Potential as a Trainee Mortgage AdvisorBrown & Merry, an award-winning estate agent, is seeking a talented individual to join our team as a Trainee Mortgage Advisor. As a Trainee Mortgage Advisor, you will have the opportunity to develop your skills and knowledge in the mortgage industry, working closely with our experienced management team and...

  • Mortgage Advisor Trainee

    4 days ago

    Newport Pagnell, Milton Keynes, United Kingdom Brown & Merry Full time

    Unlock Your Potential as a Trainee Mortgage AdvisorBrown & Merry, an award-winning estate agent, is seeking a talented individual to join our team as a Trainee Mortgage Advisor. As a Trainee Mortgage Advisor, you will have the opportunity to develop your skills and knowledge in the mortgage industry, working closely with our experienced management team and...

  • Mortgage Advisor Trainee

    14 hours ago

    Newport Pagnell, Milton Keynes, United Kingdom Brown & Merry Full time

    Unlock Your Potential as a Trainee Mortgage AdvisorBrown & Merry, a leading estate agent, is seeking a motivated and ambitious individual to join our team as a Trainee Mortgage Advisor. This exciting opportunity will provide you with the chance to develop your skills and knowledge in the mortgage industry, while working in a dynamic and supportive...

  • Mortgage Advisor Trainee

    18 hours ago

    Newport Pagnell, Milton Keynes, United Kingdom Brown & Merry Full time

    Unlock Your Potential as a Trainee Mortgage AdvisorBrown & Merry, a leading estate agent, is seeking a motivated and ambitious individual to join our team as a Trainee Mortgage Advisor. This exciting opportunity will provide you with the chance to develop your skills and knowledge in the mortgage industry, while working in a dynamic and supportive...

  • Mortgage Advisor Trainee

    1 week ago

    Newport Pagnell, Milton Keynes, United Kingdom Brown & Merry Full time

    Unlock Your Potential as a Trainee Mortgage AdvisorBrown & Merry, an award-winning estate agent, is seeking a talented individual to join our team as a Trainee Mortgage Advisor. As a Trainee Mortgage Advisor, you will have the opportunity to develop your skills and knowledge in the mortgage industry, working closely with our experienced management team and...

  • Mortgage Advisor Trainee

    1 week ago

    Newport Pagnell, Milton Keynes, United Kingdom Brown & Merry Full time

    Unlock Your Potential as a Trainee Mortgage AdvisorBrown & Merry, an award-winning estate agent, is seeking a talented individual to join our team as a Trainee Mortgage Advisor. As a Trainee Mortgage Advisor, you will have the opportunity to develop your skills and knowledge in the mortgage industry, working closely with our experienced management team and...

  • Service Advisor

    1 day ago

    Newport, Newport, United Kingdom Sytner Group Full time

    {"title": "Service Advisor Role Overview", "content": "About the Service Advisor RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Newport.As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and ensuring that our customers receive...