Leisure Assistant

4 weeks ago

Windsor, United Kingdom The Sir Christopher Wren Hotel Full time

**Leisure Assistant**:
23,400 per annum plus excellent benefits

Located right on the river edge in the centre of Royal Windsor, Sir Christopher Wren Hotel & Spa is a popular four star hotel in an unbeatable setting. Comprised of several characterful buildings clustered around a historic cobbled street by Eton Bridge, the hotel offers a collection of individually styled bedrooms, a modern conference centre, The Brasserie restaurant and bar, and the Wren's Club spa and fitness centre. The perfect riverside location is just steps from Windsor Castle, and is popular for tourists as well as visitors for meetings and events.

We're seeking an experienced Leisure Club Assistant to come and join the team in our Wrens Club on a full-time basis.

**£600 REWARD - Join us and you can receive a £300 Welcome Payment in months 3 and 6 of Employment**

As our Leisure Club Assistant is a customer-facing role you'll be a confident and well-presented individual with a warm way with people. We believe it is the people we employ that makes the difference to the experience of our clients, and that is why we are looking for someone who is ready to go above and beyond in everything they do.

**Why join us at the Wren?**

At The Wren, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who'll bring their own style to every experience and put our guests at the heart of everything they do.

As part of our team, you'll enjoy a range of benefits, including:

- Wagestream - flexible access to your earned wages & financial coaching App
- A paid day off for your birthday
- 24/7 Employee Assistance Programme (EAP) for you and your family
- Saroving Rewards to celebrate those who go the extra mile & deliver exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F&B discounts at all hotels in the group
- Personalised Training and Development Programmes

**As our Leisure Assistant you’ll have...**
- Experience working in a fitness/leisure environment, ideally in a hotel
- Excellent Customer service skills, with a positive, can-do attitude
- Effective IT and communication skills with attention to detail
- The ability to work on your own as well as in a team and manage day to day operations
- NPLQ, NARS or equivalent Lifeguard qualification and Pool Plant qualification is an advantage
- First Aid Qualification is desirable

**What will you be doing as our Leisure Assistant?**
- Delivering an outstanding leisure club experience for our members and hotel guests, with a consistently high level of customer service
- Performing fitness programming / screening and gym inductions
- Displaying a positive attitude and welcoming demeanour at all times within the club, smiling and greeting guests when necessary and providing cover for the Club Receptionists as required
- Engaging with all members and hotel guests to identify opportunities to promote additional products or services, including the up-selling of club memberships, personal training, beauty treatments, massage treatments and beauty products.
- Performing cleaning duties in all areas of the club, including daily, weekly and monthly deep cleaning.
- Ensuring the Health and Safety of guest and employees in the club
- Be confident around machines as there will be hands on approach to running the Jacuzzi, full training provided.

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