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Summer Student Welfare Officer

4 months ago

London, United Kingdom Bayswater Education Full time

Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.

Bayswater Education offers:

- High Quality Language Courses in 10 year-round locations across 5 countries - UK, France, South Africa, Cyprus & Canada
- Career-focused Short Courses for Generation Z in London, Paris and Online like Digital Marketing or Fashion - Bayswater College bayswater.ac

Designed for today’s young people, our network of centres offers a chance to learn valuable vocational skills, inspire life-changing experiences and teach them the value of giving back. For every week of tuition that a student studies with us, we give a week of education to underprivileged people from where our students are recruited. We look beyond our borders; we embrace new cultures and are richer for it. We give access to education from the heart of London to the rest of the world.

We are looking for experienced and enthusiastic summer staff to deliver successful experiences for our students.

London
- University of Greenwich (Greenwich Campus) - 28th June to 11th August

London
- University of Westminster (Harrow Campus) - 28th June to 11th August

Oxford - Oxford Brookes University - 28th June to 11th August

**Position Summary**

Location: see above

Contract Type: Fixed Term Summer Programme - July to August 2024

**Student Welfare Officer Core Duties and Responsibilities**
- Must attend training course
- Responsible for assisting the Accommodation and Welfare Manager with preparing and updating rooming lists, ensuring that all students are allocated correctly
- Conduct thorough room checks; log, report and follow up on any accommodation/maintenance issues
- Assist with student arrivals and departures
- Meet groups on arrival at airports
- Ensure that student welfare is a priority and the Safeguarding Policy is adhered to; report suspicions, allegations, or incidents to the designated member of the operations staff
- Pastoral care of students including monitoring mealtimes, wake up and curfew duties
- Support students throughout their courses, ensuring their enjoyment and maximising their involvement; first point of contact for anything they need, including pastoral support
- Update student records and ensure that key staff members are made aware of any medical or SEN needs
- Hold daily/weekly meetings to ensure the students are happy and safe and record all feedback and action points
- Help students access medical care where necessary and logging any incidents/accidents
- Participate in meetings
- Complete administrative duties accurately and in a timely manner
- Support Bayswater in retaining its accreditations, for example British Council

**Knowledge, qualifications, and experience**
- Essential_
- Fluent in English
- Competent in use of Excel and Microsoft Office products
- Able to complete administrative duties
- Previous experience working with children and/or teenagers
- Desirable_
- Previous experience at summer camps/summer schools
- Current first aid certificate

**Skills and Attributes**
- Fluent in English
- Put the students at the heart of everything they do and have a passion for delivering great service
- Ability to create and sustain great working relationships with children, teenagers, and colleagues
- Flexible and adaptable to a fast paced, ever-changing environment
- Capable of acting on own initiative
- Energy and enthusiasm
- Excellent interpersonal skills
- A team player who encourages and supports their colleagues

**Legal Requirements**
- Eligibility to live and work in the UK
- Enhanced DBS Disclosure

**Salary and Benefits**
- £12 per hour
- Salary of £576 per week, based on a 48-hour working week
- You are entitled to statutory holiday entitlement of 5.6 weeks holiday pro rata
- Accommodation and full board provided
- A strong commitment to providing you with in-service support, training and professional development sessions
- Bayswater is committed to safeguarding and promoting the welfare of children. As part of our Safer Recruitment Policy you will be asked to explain any gaps in your work and education history. You will also be required to undergo a DBS Enhanced Disclosure check and provide the contact details of at least 2 referees, who will be asked specifically if they have any concerns about your suitability to work with people under 18. Evidence of eligibility to work in the UK must be provided at interview stage._