Client Administrator

4 weeks ago

Worthing, United Kingdom Cabot Financial Full time

Are you a driven and motivated individual? Do you enjoy working in a fast-paced environment? Are you a natural at building and maintaining relationships? If, you’ve answered yes, then you could be the right person to join the External Services department on a permanent basis.

**What you can expect as a Client Administrator**:

- Salary of £22,485 - £25,484
- Permanent
- Hybrid working

Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.

As our new Client Administrator, you play an important role as you would be the interface between Cabot Financial and our external third parties. It’s a great opportunity to have responsibility for several specific suppliers and to handle all processes, actions and queries relating to these suppliers. In addition, you will support the team and other internal departments when needed.

**Key responsibilities include**:

- Build and maintain day to day relationships with clients, external third parties and internal departments.
- Process incoming data feeds, reports and requests for additional information within SLA.
- Analyse and reconcile data on a regular basis.
- Additional tasks as allocated by manager.
- Regular contact with vendors and agents as well as internal departments.

**Things we need from you**:

- Must have 2 or more years’ experience working in a customer service focused role.
- Knowledge of the litigation process is desirable.
- Excellent ability to analyse and report findings on large volumes of information.
- Excellent communication skills - able to interact confidently with clients and colleagues.
- Highly organised and great attention to detail.
- Ability to prioritise tasks and keep to strict deadlines without difficulty.
- Can take ownership of tasks, use initiative, and demonstrate good judgement.

**What happens next?**

**Working for Cabot**:
You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.

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