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Clinical Report Administrator

3 months ago

Epsom, United Kingdom Nuffield Health Full time

HEAD OFFICE
Clinical Report Administrator

**Contract**: Part-Time

**Hours**: 22.5 hours - Flexible hours, however there is a requirement for 3 x 7.5 hours Monday to Friday

Location - Hybrid - Home and Epsom

**Salary**: Competitive

At Nuffield Health, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connecting health, helping the nation, transforming experiences or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

That’s why we are looking for an enthusiastic Clinical Report Administrator to work in Physiotherapy with a passion for attention to detail.

As a Clinical Report Administrator, you’ll be part of the clinical governance report checking function to ensure our patients receive appropriate level of treatment across our Physiotherapy Network. Working across a mixture of reports to include treatment sessions, service level agreements and terms and conditions, you will check that the reports are completed in line with operational standards, contractual agreements, and service level agreements. Where required, you will escalate clinical queries relating to reports to our Physiotherapy Governance Leads.

Using your excellent communication and analytical skills, you will:
Ensure a smooth customer journey

Support physiotherapists learning regarding report completion to improve their efficiency

Support compliance against contractual arrangements

Build constructive relationships with NH Physiotherapists and 3rd party clinics (and their physiotherapists)

Bring your knowledge of working in a customer experience environment where you will have dealt with customer complaints.

Experience working with a number of IT systems.

The role is part time and has the ability to work flexibly as part of the wider team.

Do good, feel good.

We want you to love coming to work, feeling healthy, happy and valued. And with access to our benefits, you can create a personalised health and wellbeing package unique to your lifestyle. Whether you’re interested in our healthcare scheme, fancy yourself a discounted holiday or are thinking about your retirement plan, we have a whole range of benefits for you to enjoy.

Join Nuffield Health and create the future you want, today. It starts with you.