Associate, Client Processing Representative I
7 months ago
**_Bring your ideas. Make history. _**
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what **#LifeAtBNYMellon **is all about.
We’re seeking a future team member for the role of **Senior Representative, Client Processing **to join our OPTISM (Operations, Payments, Treasury, Issuer Services, Markets) team. This role is located in Manchester in a Hybrid model.
**In this role, you’ll make an impact in the following ways**:
- Perform complex operational tasks in a product or functional area.
- Conduct independent analysis and policy interpretation.
- Perform complex, manual processing of updates to client accounts or company records.
- Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.
- Serving as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
- Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Identifies, investigates and resolves problems in client accounts or company records.
- Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.
- Provide product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.
- Review and check work of other Client Processing Support staff and help resolve escalated issues.
- May be responsible for allocating and checking work of other team members.
- May be responsible for specific supervisory review and approval actions. Responsible for the quality and completion of own work.
**To be successful in this role, we’re seeking the following**:
- High school/secondary school or the equivalent combination of education and experience is required.
- Bachelors degree preferred.
- 5-7 years of total work experience preferred. Experience in brokerage processing preferred.
**At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards**:
- Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg’s Gender Equality Index (GEI)
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score
- 100 Best Workplaces for Innovators, Fast Company
- Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP’s Climate Change ‘A List’
**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**
**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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