Building Manager

2 weeks ago

London, United Kingdom FirstPort Full time

**Job Role:

- ** Building Manager

**Location:

- ** North London

**Salary:

- ** £38,000 - £40,000 per annum plus benefits

**Job Sector:** Large & Complex

**Hours**:

- Monday to Friday (09:00 - 17:00)

As Building Manager you will contribute to our vision of being the UK's favourite residential property manager by:
The Building Manager reports directly into the Property Manager.

**About You**

You will be an experienced manager who has previously worked with the public, ideally in a residential management, customer service or property / construction capacity. You will understand building maintenance and be an expert in all thing's health and safety.You will have knowledge of COSHH, RIDDOR and be able to carry out risk assessments. A desire to understand the legal and financial aspects, relating to managing residential properties an advantage. As an inspiring people leader, you work closely with yourteam to achieve the best results for your workforce and customers.

**About Us**

FirstPort is the UK's leading residential property service provider, caring for 310,000 homes in England, Wales and Scotland, across 5,600 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors,freeholders and over 1,300 Resident Management Companies.

**Main Responsibilities**
- Ensure all communal areas and other necessary aspects of the development are presentable to the highest standard, fully serviced and properly maintained
- To take in parcels for residents and ensure disclaimers are signed
- Assist residents in all matters (within reason and guidelines laid down by the Managing Agent) to ensure the ongoing enjoyment and benefit of their home ownership
- Effective liaison with residents, addressing queries and concerns in an effective and timely manner
- Liaising and working with the neighbourhood officer on a regular basis to build a community for both affordable and shared ownership residents, highlighting any issues that may arise so these can be dealt with effectively for the smooth running of the development
- Undertake light repairs and general maintenance to communal areas to exacting standards as directed by Property Manager, to deliver value for money service versus third party contractors and retaining the desired aesthetics on site. Ensure the office areais to a presentable standard
- Ensure replacement of all defective light bulbs, switches, tubes, etc and carry out any minor repairs possible
- To ensure that you know all the operating procedures for all technical/IT systems on the site and maintain all equipment, ensuring it is operable and in safe condition
- Supervision of daily inspection routines and reporting, to ensure high standards of cleaning and maintenance are maintained throughout - to include regular monitoring inspections and reporting of notable matters to the Property Manager so that works orderscan be raised where necessary
- To be fully conversant with all the site manuals, operating procedures, and operation of the communal M&E items
- Advise the Property Manager of any omissions relating to the M&E documentation or OEM manuals
- Identify specific training issues that may be required from the manuals and liaise with the Property Manager
- To be aware of approved company policy in relation to lift emergencies, specifically the release of trapped passengers
- Actively seek out all communal light timers and ensure timer programs are set to save electricity. Test mechanical, emergency and other systems weekly and keep a log as required
- In the absence of the Property Manager, contact Customer Services to raise works orders where necessary
- In conjunction with the Property Manager, support with the monitoring and supervision of contractors carrying out works on and around the development
- Management of cleaning staff including any monitoring of their performance in conjunction with the Property Manager
- Support to the development with shift patterns and cover for holiday / sickness absence (including undertaking emergency cover as and when appropriate)
- Provide a response to emergency queries (out of normal office hours) including site attendance where necessary and contact the out of hours emergency service if appropriate
- Where applicable, change the tape on the CCTV surveillance system and monitor regularly
- Keep a diary of all works and visits
- Take the landlords water meter and electricity readings on the first Monday of each month and forward to the Managing Agent. Take all individual water meter readings in the 1st week of July and 1st week of January

**Our Values**

Friendly - We look out for people's best interests and show them we care by dealing with them in a warm and friendly manner.

Inventive - We're creative and resourceful. We strive to improve what we do and ho

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