On Call Supervisor

Company Description

Our office was established in 2019 and our mission is _‘to be the best we can by promoting independence, providing outstanding care and by having a desire to always improve ourselves and the lives of others. _We are looking for a key player to join our team who will be committed to brightening the lives of our clients, giving them a sense of purpose, wellbeing and worth. This role will play a vital part in ensuring our clients receive the highest quality care and will support the growth of our business.

**Job Description**:
We are currently expanding our team and are seeking 2 Weekend On Call Supervisors to provide an effective and efficient weekend on call service to our clients, Care Professionals and the general public.

The role involves:

- Answering all incoming calls/texts and responding accordingly
- Reallocating/covering calls for sickness/emergencies and informing clients of changes
- Completing all relevant paperwork for handover
- Covering care in an emergency or where there is no other member of staff available
- Accessing and using our systems for relevant training, calls and communication needs.

This role is part time and can either be working alternate weekends, from 7.00 am Saturday to 8.00pm Sunday or working a shift on these days eg 7.00 am to 1.00pm, 1.00pm to 8.00pm.

This role involves working remotely from home.

**Qualifications**:

- Good written and verbal communication
- A willingness to learn our IT systems is essential
- A care background is not essential as training will be given.

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

**_ Please be aware that this role is UK based and that offer of employment will be conditional on your right to work in the UK_**_._