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Administrator

4 weeks ago

Bedford, United Kingdom Creation Recruit Ltd Full time

An independent broker specialising in the commercial insurance industry that has a refreshingly positive and enthusiastic perspective on how to win and retain business and offers a lively working environment to match.

**Support/Administration roles**

**Accounts Team (£25k - £30k)**

**Roles & Responsibilities**:

- Daily allocation of receipts to bank onto internal accounting platform
- Telephone liaison with clients in respect of unpaid invoices & general account queries.
- Reconciliation of insurer accounts and associated monthly settlements, building a strong rapport with insurer credit control teams
- Client Refunds
- Liaison with finance payment providers
- Query management
- Bank reconciliations
- Previous experience in accounts related environment would be welcome.

**Admin Team (£17k - £22k)**

**Roles & Responsibilities**:

- Processing of sales & renewals information to issue invoice and respective documentation to client.
- Production of all required documentation and associated checks on behalf of finance providers, and liaison where needed.
- Liaising with insurers to obtain policy documentation and cross-checking details of cover with risk registers before despatch to client.
- Attention to detail essential and ability to work in a logical and orderly fashion
- Telephone liaison with clients and dealing with basic enquiries.
- Ideal role for administrative entry into insurance sector with a view to progression

**Claims Team (£22k - £25k)**

**Roles & Responsibilities**:

- Support Claims Manager across a range of activities
- Deal with insurance claims on behalf of client across variety of industry specialties, policy types, and different claim causes.
- Ensure all claims are dealt with efficiently and in a timely manner, obtaining documentation or information requested by insurers, loss adjusters or solicitors.
- Review policy documentation to ensure cover is in place.
- Communicate in a clear and professional manner with clients and insurers.
- Review repudiated claims and challenge where appropriate.
- Ensure risk registers and claims database is maintained accurately at all times.
- Communicate proactively with colleagues and management to provide claims information and updates.

**Sales Support/Graduate Academy/Academy Role (£17k - £24k)**

**Roles & Responsibilities**:

- Ideal role for graduates or those looking for swift progress with learning opportunities.
- Submit client insurance risk information to insurers for quotations to be issued to clients (online portal or direct submissions).
- Competently use the company CRM system to ensure all records are accurately maintained.
- Create risk presentations.
- Complete sub-contractor questionnaires for clients.
- Fleet adjustments
- Process mid-term adjustments for all policy types, and invoice accordingly.
- Work closely with account handlers and insurers, building strong relationships across all departments.
- Obtain Cert CII qualification.

**Company Benefits**:

- 15% bonus for all staff when sales team achieve monthly target.
- 9.30am start time (hours 9.30am-5pm).
- Performance related bonuses.
- 20 days holiday, plus Bank Holidays, plus Christmas shutdown.
- Free onsite parking.
- Hybrid working option once fully trained.
- Cert CII accreditation funded, plus bonus if all modules passed first time.
- Regular company business and social events.
- Dress down from March until October.

**Salary**: £22,000.00-£30,000.00 per year

**Benefits**:

- Company car

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: admin22

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